Lovemy Jean-Paul
Miami Gardens,FL
Summary
Friendly cashier with 8 years of experience taking food orders and cooking. Adaptable multi-tasker with talents in assisting customers, entering orders into POS system, and cooking simple food items. Accurate when preparing food to meet customers requests. Hard worker, exceptionally reliable and trustworthy. I go by the saying treat others how you want to be treated. I treat every customer with respect. Making my customers satisfied is second nature to me. I love to leave my customers and anyone I come across with a bubbly outgoing over and beyond personality no matter where I go. I believe in any establishment everyone always remember the remarkable experience they encounter but most importantly how you made them feel.
Overview
10
10
years of professional experience
Work History
Cashier/Sandwich Artist
Wawa
12.2021 - 02.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Brewed coffee and tea and changed out drink station syrups.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Cashier/Line Cook
Ms.Cheezious
10.2017 - 03.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Monitored food quality and presentation to maintain high standards.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Strengthened team communication through active listening and constructive feedback during shift meetings or one-on-one sessions.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Busser
Mardi Gras Casino
01.2017 - 06.2017
- Reset and cleaned tables quickly to prepare for new customers.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Coordinated with host staff on table availability, facilitating timely seating arrangements for guests.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Arranged tables and chairs for special occasions and events.
- Greeted customers and provided menus upon arrival to dining room.
- Answered customer questions about food and beverage items and assisted with menu selections.
Cashier
Moe's Southwest Grill
09.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Cashier
McDonald's
02.2014 - 09.2016
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
North Park Highschool
Opa-locka, FL06.2015
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Order Taking
- Basic Math Competence
- Employee Training
Timeline
Cashier/Sandwich Artist
Wawa
12.2021 - 02.2024
Cashier/Line Cook
Ms.Cheezious
10.2017 - 03.2019
Busser
Mardi Gras Casino
01.2017 - 06.2017
Cashier
Moe's Southwest Grill
09.2016 - 12.2016
Cashier
McDonald's
02.2014 - 09.2016
High School Diploma -
North Park Highschool