Seline Joseph
Orlando,FL
Summary
Behavioral health professional who brings valuable experience in patient care and therapeutic support. Known for facilitating positive outcomes through effective treatment plans and compassionate care. Able to adapt to dynamic environments, collaborating seamlessly with team members to achieve optimal patient results. Skilled in crisis intervention and patient assessment, with focus on empathetic communication and reliability.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Driver
UBER
01.2022 - Current
- Picked up passengers at prearranged locations, or by cruising streets in high-traffic areas.
- Arranged to pick up customers or groups on a regular schedule.
- Provided passengers with assistance entering and exiting vehicles and helped them with any luggage.
- Communicated via telephone or computer to exchange information and receive requests for passenger service.
- Performed routine vehicle maintenance such as regulating tire pressure and adding gasoline, oil, and water.
- Related to and empathize with a range of people.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
Clinical Internship
Westminster Tower
03.2023 - 04.2023
- Assisted patients with functional mobility to increase comfort and quality of life.
- Managed a caseload of (5-8) patients daily under OT supervision.
- Assisted with morning routine ADL.
- Compassionately assisted patients with debilitating conditions such as strokes, dementia, and Alzheimer's.
- Improved patient engagement levels through the utilization of creative and adaptive therapeutic activities tailored to individual interests and abilities.
- Collaborated closely with clinical staff in creating resources that educate clients on techniques they can implement at home to complement their ongoing therapies.
- Enhanced patient outcomes by implementing individualized and evidence-based occupational therapy interventions.
- Helped determine realistic treatment goals and adjusted steps based on patient progress.
- Developed strong rapport with patients and families, fostering trust and open communication throughout the therapeutic process.
- Provided support to help patients adjust to new physical or cognitive limitations.
Clinical Internship
Dream Academy
01.2023 - 03.2023
- Assisted OTR with updating the current plan of care for each child.
- Insured daily progress notes for each child were completed accurately.
- Assisted OT with feeding sessions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Contributed to the development of client-centered home exercise programs, promoting independence and self-management skills.
- Developed goal-oriented treatment plans, effectively addressing patients'' unique challenges and functional limitations.
- Gained valuable experience working with diverse populations including geriatric, pediatric, neurological, and orthopedic conditions.
- Demonstrated adaptability and flexibility in treatment delivery by working with patients across various clinical settings including inpatient rehab, outpatient clinics, and home health care services.
- Collaborated with multidisciplinary teams for comprehensive patient care, ensuring optimal treatment results.
- Performed assessments during treatment to determine progress according to goals.
- Provided clinical services to clients with various physical, mental and emotional impairments.
Data Entry
Diagnostic Centers of America
01.2018 - 01.2022
- Ensuring all exams ordered follow DCA protocols.
- Requested clarification and/or corrected scripts from the ordering doctor via phone or fax.
- Ordered medical records.
- Maintained hourly/daily order count.
- Updating patient accounts as needed.
- Ordering imaging exams for patients based on scripts received from doctor's offices.
Medical Front Desk/ Behavioral Health
New Objective
01.2012 - 01.2017
- Maintain patient records.
- Verified Insurance.
- Scheduled patient for a follow-up appointment.
- Implemented safety procedures and diffused conflicts.
- Trained new employees and led staff to follow company policies.
- Collected co-payments.
- Assisted doctor with patients.
- Manage Inventory & Accounting.
- Checked patients.
- Data Entry & Filing.
- Collect Urine Specimens.
- Drop off and pick up a prescription.
Behavioral Health Technician
Drug abuse Foundation
01.2010 - 01.2012
- Supervised daily activities of clients while enforcing house rules.
- De-escalated conflicts and enforced safety protocols to foster peaceful interactions.
- Transported clients to designated locations while monitoring self-medication practices.
- Conducted follow-up calls to obtain updates on client progress.
- Coordinated seamless move-in and move-out procedures, minimizing vacancy periods.
- Performed routine inspections to ensure building cleanliness and promptly resolved identified issues.
- Increased client engagement by utilizing evidence-based therapeutic techniques tailored to individual needs.
- Implemented behavior modification strategies, resulting in improved client self-management and reduced disruptive behaviors.
- Developed strong rapport with clients, establishing trust and encouraging open dialogue about their experiences and challenges.
- Provided crisis intervention and de-escalation services, ensuring safety of all involved parties.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Charted on each patient daily.
Customer Service
Quality Aircraft Services
01.2001 - 01.2009
- Provided wheelchair and curbside assistance to a passenger.
- Provided and trained other employees on how to provide outstanding customer service.
- Provided VIP service; assisted passengers with the check-in process and guidance to the lounge area.
Education
Associate of Science - Occupational Therapy Assistant
Keiser University
Orlando, FL05.2023
Associates of Science - Medical Office Administration
Florida Career College
West Palm Beach, FL06.2010
Skills
- Effective communication
- Organizational skills
- Patient intake processes
- Team collaboration
- Crisis management strategies
- Trauma-informed care principles
Certification
- BLS/CPR
- HIPAA
- OSHA BBP/HIV
- Medical errors
- Human trafficking
Languages
Haitian Creole
Native or Bilingual
Timeline
Clinical Internship
Westminster Tower
03.2023 - 04.2023
Clinical Internship
Dream Academy
01.2023 - 03.2023
Driver
UBER
01.2022 - Current
Data Entry
Diagnostic Centers of America
01.2018 - 01.2022
Medical Front Desk/ Behavioral Health
New Objective
01.2012 - 01.2017
Behavioral Health Technician
Drug abuse Foundation
01.2010 - 01.2012
Customer Service
Quality Aircraft Services
01.2001 - 01.2009
Associates of Science - Medical Office Administration
Florida Career College
Associate of Science - Occupational Therapy Assistant
Keiser University
Similar Profiles
Kenya L. LevelKenya L. Level
Uber Driver at UberUber Driver at Uber
Sonya R. HartSonya R. Hart
Medical Driver (Supplemental Part Time) at UberMedical Driver (Supplemental Part Time) at Uber
Melvis BeaumontMelvis Beaumont
Rideshare Driver at UberRideshare Driver at Uber