Lovena Pierrelus
Bradenton,Florida
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier
Chick Fill A
Bradenton , Florida
2024.03 - Current
- Stocked shelves with merchandise when needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Shift Leader
Cafe Palace
Nassau , Bahamas
2023.01 - 2023.10
- Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
- Resolved customer complaints promptly and professionally.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Retail Sales Associate
Queen Palace
Nassau Bahamas , Bahamas
2022.01 - 2022.12
- Handled customer complaints in a professional manner.
- Assisted customers with finding the right product for their needs.
- Operated point-of-sale systems accurately to process payments from customers.
- Demonstrated knowledge of store products and services.
- Offered suggestions for additional items that may be of interest to customers.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
Manatee High School
Bradenton, FL2025-05
Skills
- Customer Assistance
- Payment Collection
- Drawer balancing
- Cash Handling
- ID Verification
- Cash Register Operation
- Customer Service
- Issue Resolution
- Organizational abilities
- Regulatory Compliance
- Returns processing
- Payment Processing
Affiliations
- Track and Field
Accomplishments
- Honor Roll
- White M Award
- National Honors Society
- Gold Medal for Track and field
- Verbal Spanish Competition
Languages
English
Full Professional
Creole
Professional
References
References available upon request.
Timeline
Cashier
Chick Fill A
2024.03 - Current
Shift Leader
Cafe Palace
2023.01 - 2023.10
Retail Sales Associate
Queen Palace
2022.01 - 2022.12
High School Diploma -
Manatee High School
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