Summary
Overview
Work History
Education
Skills
Certification
Languages
ADDITIONAL INFORMATION
Timeline
Generic

Lovena Sistrat

Miami

Summary

-Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

-Driven and community-focused individual with strong sense of integrity and dedication to public safety. Possesses foundational knowledge in law enforcement protocols and criminal justice principles, coupled with skills in conflict resolution and effective communication. Committed to making positive impact by ensuring safety and well-being of community.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Police Officer

North Miami Beach Police Department
01.2025 - 07.2025
  • Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
  • Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Answered emergency calls for help from citizens and business owners.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.

Busser

St Tropez
10.2023 - 11.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Front Desk

Elite Guard Security
08.2019 - 12.2022
  • Front desk person
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.

Security Officer

Marksman Security
01.2019 - 03.2019
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked and verified photo identification prior to granting facility access.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Wrote detailed reports of all security breaches and investigations.

Cashier

BurgerFi
10.2018 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Server

Dennys Restaurant
05.2018 - 08.2018
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Sever/Cashier

Salsa Fiesta Mexican Grill
01.2018 - 08.2018
  • Customer service
  • Server
  • Customer care

Customer Service/Receptionist

Primerica
01.2016 - 12.2016
  • Respond quickly and resourcefully to customer requests or concerns
  • Serving multiple customers in a short period of time

Associate

Marshall's
09.2015 - 01.2016
  • Represent the store in a professional and positive manner
  • Adhere to all store retail policies and procedures
  • Carrying out re-merchandising, display, price markdowns duties
  • Receiving store deliveries

Education

Certified Police Officer - Criminal Justice

Miami Dade Police Academy
Miami, FL
08.2024

Associate of Science - Criminal Justice

Broward College
Fort Lauderdale, FL
05.2020

Skills

  • Report writing & Documentation
  • Security Operations & Risk Management
  • Conflict de-escalation
  • Public Safety & Community Relations
  • Emergency management
  • Policy & Procedure Development
  • Law Enforcement Ethics & Compliance
  • Team Leadership & Training
  • Relationship building and management
  • Community engagement
  • Critical thinking
  • Microsoft office expertise
  • Excel expertise

Certification

  • Certified Police Officer
  • CFR - Certified First Responder
  • Class D License

Languages

Haitian Creole - Native or Bilingual
English - Native or Bilingual

ADDITIONAL INFORMATION

SKILLS Ability to Analyze Quantitative Data Critical Thinking Complex Problem Solving Judgment and Decision Making Adaptability and ability to work under pressure Ability to Plan, Organize and Prioritize Work Time Management Proficiency with Microsoft Office Customer Service Ability to work in a team structure

Timeline

Police Officer

North Miami Beach Police Department
01.2025 - 07.2025

Busser

St Tropez
10.2023 - 11.2023

Front Desk

Elite Guard Security
08.2019 - 12.2022

Security Officer

Marksman Security
01.2019 - 03.2019

Cashier

BurgerFi
10.2018 - 12.2018

Server

Dennys Restaurant
05.2018 - 08.2018

Sever/Cashier

Salsa Fiesta Mexican Grill
01.2018 - 08.2018

Customer Service/Receptionist

Primerica
01.2016 - 12.2016

Associate

Marshall's
09.2015 - 01.2016

Certified Police Officer - Criminal Justice

Miami Dade Police Academy

Associate of Science - Criminal Justice

Broward College

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