Lovenie Dantes
Los Angeles,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Bartender
Bar Bohemien
12.2023 - 11.2025
- Supervised bar staff, ensuring adherence to service standards and efficient workflow.
- Developed innovative cocktail recipes, enhancing customer satisfaction and driving repeat business.
- Trained new bartenders on mixology techniques and customer service protocols.
- Led promotional events, increasing bar visibility and attracting a diverse clientele.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Maintained extensive knowledge of classic cocktails and current trends, ensuring diverse and appealing drink menu.
Server
Auld Fella
08.2022 - 12.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
Victoria's Secret & PINK
10.2018 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Education
Armijo High School
Fairfield, CASan Jose State University
San Jose, CASkills
- Dining Customer Service
- High-Volume Dining
- To-Go Order Preparation
- Hospitality Service Expertise
- Cocktail Knowledge
- Billing and Payment Processing
- Stocking and Replenishing
- Menu development
- New hire training
- Strong multitasking
Additional Information
Reference
Max Hollomon
(310)-890-7128
Timeline
Bartender
Bar Bohemien
12.2023 - 11.2025
Server
Auld Fella
08.2022 - 12.2023
Sales Associate
Victoria's Secret & PINK
10.2018 - 08.2022
Armijo High School
San Jose State University