Lovetaline Leneus

• Resolved issues quickly to maintain productivity goals.
• Reviewed work for quality and compliance with company standards and design specifications.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Estimated labor requirements to support anticipated workload.
• Oversee Job Cost Tracking, Vendor Price Negotiation, and Construction Permit Tracking.
• Maintain Community Standards and Construction Specifications.
• Manage the construction start process and facilitate New Vendor Qualification.
• Handle Purchasing Data Entry, Rebate Tracking, and Scope of Work Creation.
• Generate Variance Purchase Orders and conduct research and reporting on variances.
• Create and maintain vendor files and oversee Schedule Maintenance.
• Evaluated employee performance and provided feedback and training as needed.

• Organized warehouse inventory according to warehouse plan.
• Utilized forklift to move inventory items.
• Packed merchandise into boxes and containers in preparation for safe shipment.
• Loaded completed orders on pallets according to delivery numbers.
• Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
• Managed warehouse receiving, storing and shipping.
• Unloaded cargo from trucks with mechanized equipment.
• Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
• Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
• Coordinated pick-up and delivery of express mail services.
• Provided technical assistance and information to staff regarding planning program areas and ordinances.
• Managed movement of materials and product through production.

• Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
• Trained new warehouse employees on safety procedures and provided updated safety manuals for review purposes.
• Entered package information into company's computer system.
• Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
• Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
• Submitted documentation for weekly payroll, managed schedules, and enforced policies.
• Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders •
• Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs
• Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules
• Communicated with carrier representatives, arranging for special deliveries and shipment receipts
• Steady State- daily review of the status of the pack lines and receiving with fulfillment operation
• Manage all drop ship accounts, check orders, cancellations, process orders and coordinate fulfillment, communicate any issues to fulfillment Operations Manager
• Operations Assistance with Quality Assurance Fulfillment Team benchmarking, Manage benchmarking levels with with the staff in real time, have corrective conversations as needed

• Served as first-line supervisor and integrated supply chief and held and maintained top-secret clearance.
• Coordinated and administered logistics actions to support property transactions and accountability programs.
• Calculated correct order totals, updated accounts and maintained detailed records for inventory management
• Processed incoming shipments upon package receipt by (GCSS army)
• Supervises or perform duties involving request, receipt, storage, issue, accountability, and preservation of expendables supplies and equipment
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
• Compared shipping orders and invoices against contents received to verify accuracy.
• Inspected incoming and outgoing shipments to identify discrepancies with records.
• Trained in use of tear gas, passive ordnance and explosives.
• Maintained required level of proficiency in use of firearms.

• Completed regular cycle counts and inventory audits.
• Inspected floor displays, noted missing items and immediately replenished merchandise.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
• Scanned shelves and product cases to locate expired, outdated and spoiled items.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
• Conducted inventory counts by adding each item in stock and documenting in computer system.

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed systems and procedures to improve operational quality and team efficiency.
• Led hiring, onboarding and training of new hires to fulfill business requirements.

Leadership experience, specifically leading a team who support a portfolio of internal & external partners, providing coaching, developmental support, and tactical assistance for escalations

• Resolved customer service issues using company processes and policies and provided updates to customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

• Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
• Monitored employee activities, confirming compliance with security regulations.
• Patrolled and monitored premises in company vehicle, on bicycle and by foot.
• Reported irregularities such as fire and safety hazards to maintenance.
• Provided excellent service to guest and employees.

• Resolved issues quickly to maintain productivity goals.
• Reviewed work for quality and compliance with company standards and design specifications.
• Standardized production procedures, job roles, and quality assurance guidelines.
• Managed continuous improvement initiatives to drive gains in quality, flow, and output.
• Estimated labor requirements to support anticipated workload.
• Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
• Created and oversaw production schedules and adjusted as needed to meet deadlines.
• Evaluated employee performance and provided feedback and training as needed.
• Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
• Planned operations to meet established schedules, factoring in order demands and business forecasts.
• Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.