Lovina Okereke
Randolph,U.S.A.
Summary
Experienced HR Business Partner with a proven track record in fostering strategic partnerships, driving organizational effectiveness, and enhancing employee engagement. Driven team member with a desire for increased responsibility and professional growth. Able to adapt to any work environment due to extensive local and international experience. Seeking to leverage expertise and leadership skills to contribute to the growth and success of a dynamic organization.
Overview
10
10
years of professional experience
Work History
HR Business Partner
Eliot Community Human Services
03.2023 - Current
- Oversee day to day operations of the program’s milieu according to the program’s contract, DCF, DEEC and Eliot’s policies and procedures
- Commit to the principles of Trauma Informed Care and the ARC (Attachment, Regulation and Competency) model
- Become trained in Trauma Informed Care and Interventions, and ARC and use these models within all aspects of the work
- Lead talent acquisition efforts, including recruitment, selection, and onboarding processes
- Responsible for developing, facilitating, and adhering to all program activities
- Responsible for hiring, training, supervising, and disciplining all assigned staff
- Facilitated performance management processes, including goal setting, performance evaluations and feedback sessions
- Responsible for participating in Family Time, including modeling, and practicing effective skills and interventions with youth and family
- Facilitate and attend as directed, all meetings associated with the operation of the program, including administrative, staff, shift change, and treatment team meetings
- Serve as a member of the administrative team and the on-call rotation.
Senior HR Business Partner
Wayforth
01.2023 - 08.2023
- Partner with senior leadership to develop and implement HR strategies aligned with business objectives
- Provide guidance and support to managers and employees on various HR matters, including performance management, employee relations, and organizational development
- Increased employee retention rates by managing workplace satisfaction to an over 90% success rate by creating and maintaining a positive work environment
- Develop targeted outreach practices to increase minority recruitment and ensure compliance with affirmative action policies
- Keeping documentation and records of client interactions for training purposes
- Conducting customer service presentations and workshops
- Developing surveys and obtaining client information
- Design and deliver training programs to enhance employee skills and foster a culture of continuous learning and development
- Collaborate with cross-functional teams to address business challenges and drive process improvements.
Executive Account Manager
CIC Health Boston
08.2021 - 01.2023
- Collaborated with other departments to ensure customer needs and expectations were met
- Developed and implemented strategic account plans with clear goals and objectives
- Monitored and analyzed account performance and provided reports to senior management
- Developed and maintained strong customer relationships by providing excellent customer service
- Managed and developed relationships with existing clients and identified new prospects to maximize revenue opportunities
- Communicate with already-identifies prospective clients via email, phone, and virtual meetings; arrange and run meetings; pitch CIC Health initiative; move client conversations to an agreement to contract with CIC Health; and manage client acquisition process
- Address daily inbound inquiries from prospective clients via email, phone, or in virtual inquiries
- Manage a portfolio of accounts to achieve long-term success
- Provide oversight to assist clients in getting the most out of their experience at CIC Health.
HR Business Partner
Berlin School of Business
04.2020 - 07.2021
- Structured and implemented programs and policies in the areas of training, compensation structures, benefit packages, incentives, and on-boarding orientations
- Played an integral role in company reorganization
- Prepared and managed the human resources budget
- Updated and maintained employee records
- Developed and implemented recruitment strategies to attract top talent
- Developed and maintained employee relations programs to ensure a positive working environment and increased morale
- Managed full-cycle recruitment processes, from job posting and candidate sourcing to offer negotiation and onboarding
- Created and maintained job descriptions and employee offer letters
- Developed and maintained compensation and benefits programs.
Talent Acquisition Specialist
Solaris Bank AG
10.2019 - 04.2020
- Work closely with management on all diversity initiatives involving recruitment to ensure fairness in hiring process
- Played a key role in ensuring the successful launch of Hometown office
- Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation
- Use various methods to recruit and network with potential candidates including social media platforms, networking events and job fairs
- Conduct preliminary interviews with recruits to gauge interest, personality, and salary requirements
- Provide feedback to management about details regarding applications
- Using standardized screening techniques, assess the skills, qualifications, and experience of potential candidates
- Actively work toward building a diverse and qualified team to support the organization
- Meet with Human Resources to have a full-scale understanding of hiring needs and available positions within the company.
Branch Manager
Enterprise Rent-A-Car
02.2016 - 02.2019
- Develop marketing strategies focusing on local small businesses
- Maintain accurate customer contact information
- Manage fleets of vehicles
- Inside and outside sale of vehicles, products, protections, and services
- Provide exceptional customer service to ensure that customers are completely satisfied with their experience
- Negotiated approximately 50 salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt level
- Drafted action plans and led meetings with department executives to review project status and proposed changes.
Human Resource Assistant
Bernardi Honda/Hyundai
06.2014 - 02.2016
- Developed and implemented new HR policies and procedures to ensure that the company's staffing needs, and goals were always met
- Created new employee incentive/benefits programs and communicated with and provided advice and assistance to job applicants
- Maintained files and records, conducted interviews, performed background checks, and pro-actively participated in the whole hiring process
- Worked closely with the HR managers and executives and was awarded Employee of the Month twice for performing great work
- Provided an environment where our customers can shop confidently and comfortably
- Revised job descriptions across all levels and 25+ categories
- Shadowed' and interviewed employees to construct an accurate picture of the duties and skills required for each position
- Provide the best information and service available to our employees
- Our slogan, 'Bernardi for Now...Bernardi for Life.' This means when you buy a car at a Bernardi dealership, we will be there for you while you own that car, as well as the next one and the one after that
- Build rapport with employees
- Cut benefits costs by 16% by negotiating favorable contracts and ensuring that the company did not pay for benefits for which employees were ineligible.
Education
Global MBA in Human Resource Management -
Berlin School of Business
08.2020
BSc. in Business Management -
Fitchburg State University
Fitchburg, MA05.2013
Skills
- Strategic HR Business partnering
- Excellent written and oral communication skills Talent Acquisition and Retention
- Employee Relations and Conflict Resolution
- Organizational Development
- Leadership Development and Succession Planning
- Diversity, Equity, and Inclusion (DEI) Initiatives
- Compensation & management Performance management
- Change Management
- Employee Coaching LOA, FMLA, PLOA, Disability
- Recruiting (Interviewing & Sourcing)
- Compensation and Benefits Administration
- HR Policy Development and Implementation
Timeline
HR Business Partner
Eliot Community Human Services
03.2023 - Current
Senior HR Business Partner
Wayforth
01.2023 - 08.2023
Executive Account Manager
CIC Health Boston
08.2021 - 01.2023
HR Business Partner
Berlin School of Business
04.2020 - 07.2021
Talent Acquisition Specialist
Solaris Bank AG
10.2019 - 04.2020
Branch Manager
Enterprise Rent-A-Car
02.2016 - 02.2019
Human Resource Assistant
Bernardi Honda/Hyundai
06.2014 - 02.2016
Global MBA in Human Resource Management -
Berlin School of Business
BSc. in Business Management -
Fitchburg State University