Lovinsky Dieujuste
Fort Lauderdale,FL
Summary
Dedicated customer service representative with expertise in resolving inquiries and processing transactions efficiently. Proven ability to support high volumes of service traffic while maintaining exceptional communication and attention to detail.
Overview
8
8
years of professional experience
Work History
Customer Service Rep (Seasonal)
Walmart
Fort Lauderdale, Florida
10.2025 - 02.2026
- Resolved customer complaints and addressed concerns while providing suitable solutions.
- Received incoming calls and routed customers to appropriate departments or associates.
- Supported high volumes of holiday and seasonal customer traffic with a positive demeanor.
- Processed cash and credit/debit card transactions, including gift cards and other payment methods.
Customer Service Representative
Wawa
Plantation, FL
06.2023 - 08.2025
- Resolved customer inquiries and complaints efficiently, ensuring high satisfaction levels.
- Processed transactions accurately using point-of-sale systems, maintaining cash handling standards.
- Trained new team members on customer service protocols and operational procedures.
- Collaborated with team to streamline service processes, enhancing overall efficiency.
Administrative Assistant
Competence Plastering & Stucco Inc.
Broward County, FL
06.2018 - 08.2022
- Assisted in drafting and organizing construction contracts and business documents.
- Submitted building permit applications and monitored approval statuses.
- Sorted and responded to emails from clients, contractors, vendors, and government offices.
- Maintained organized digital and physical files for contracts and project documentation.
Education
High School Diploma -
South Plantation High School
Plantation, FL06-2022
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
Tallahassee, FL05-2027
Skills
- Customer service
- Microsoft Excel
- Microsoft Word
- Powerpoint
- 50 WPM typing
- Critical thinking
- Data entry
Timeline
Customer Service Rep (Seasonal)
Walmart
10.2025 - 02.2026
Customer Service Representative
Wawa
06.2023 - 08.2025
Administrative Assistant
Competence Plastering & Stucco Inc.
06.2018 - 08.2022
Bachelor of Science - Business Administration
Florida Agricultural And Mechanical University
High School Diploma -
South Plantation High School