Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lovlin Geczy

Lovlin Geczy

Spokane Valley,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Packer Associate

Amazon
11.2020 - Current
  • Worked varied hours to meet seasonal and business needs.
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Completed daily orders with expert picking and packing of shipments.
  • Inspected items to identify discrepancies and damages and reported to supervisor.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Complied with safety, health, and environmental regulations as prescribed by law.
  • Fastened and labeled containers on pallets, added stretch and shrink wrap and signed pick tickets to protect items and confirm accuracy of orders.
  • Placed items into bags, boxes or other containers.
  • Inspected items for defects and damage.
  • Assembled boxes, cartons and containers to package items.
  • Cleaned and maintained production area and equipment.
  • Loaded items onto conveyor belts and pallets.
  • Sealed containers and packages with glue, tape or other materials.
  • Utilized adhesive labels and other materials to package items.
  • Packaged fragile items with cushioning material.

Call Center Agent

Alorica
01.2020 - 11.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Addressed customer account discrepancies and concerns.
  • Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Boosted customer service satisfaction ratings through consistent quality control.

Server

Hong Kong Buffet/Poke Express
10.2018 - 07.2019
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.

Server

Abe's Deli
01.2008 - 11.2008
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Hostess

Country Deli
05.2007 - 09.2007
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Used cash registers and credit card machines to cash out customers.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Answered customer questions about hours, seating, and menu information.

Wedding Dress Consultant

David's Bridal
08.2006 - 04.2007
  • Led entire client shopping experience, putting together ensembles, and providing styling tips that were personalized.
  • Provided education and guidance to clients on fashion trends and styling techniques.
  • Identified and sourced garments, footwear and accessories to create dynamic and fashion-forward styles.
  • Managed wardrobe and accessory collections, keeping items in pristine condition.
  • Participated in team meetings and staff training sessions.

Law Receptionist

N/A
02.2004 - 05.2004
  • Effectively navigated State clerk, court and judicial websites.
  • Worked with litigation management software systems.
  • Communicated professionally with clients, colleagues and legal partnership verbally and in writing.
  • Prioritized and handled multiple assignments and maintained firm commitment to deadlines.
  • Created and printed legal documents for attorneys to review.
  • Completed data entry of legal documents into electronic filing systems.
  • Developed and maintained positive relationships with clients and colleagues.
  • Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.

Sales Associate

FYE Music
05.2003 - 12.2003
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Sales Associate

Puzzle Zoo
07.2002 - 12.2002
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Prioritized helping customers over completing other routine tasks in store.

Camp Counselor

Westside Jewish Community Center
06.2000 - 08.2002
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
  • Documented activities, injuries and accidents to inform parents and maintain consistent records.
  • Assisted in preparing meals and snacks to provide nutritional needs to campers.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Transported and escorted program participants to and from activities and on field trips.

Education

Bachelor Of Arts - Forensic Psychology/Minor Criminal Justice

Southern New Hampshire University
Hooksett, NH

High School Diploma -

Beverly Hills High School
Beverly Hills, CA
06.2004

Skills

  • Complex Problem-Solving
  • Task Prioritization
  • Critical Thinking
  • Packing and Scanning
  • Conveyor Systems
  • Tagging and Labeling
  • Scanner Systems
  • Barcode Scanners
  • Safety Protocols
  • Box Building
  • Reading Comprehension
  • Visitor Check-In
  • Correspondence and Office Documents
  • Reminder Calls
  • Customer Service
  • Multi-Line Telephone Systems
  • Greet Guests
  • Speaking
  • Microsoft Windows
  • Microsoft Outlook
  • Legal Document Preparation
  • Office Administration
  • Documentation
  • Organization Skills
  • Word Processing
  • Writing
  • Email Software
  • Spreadsheet Tracking
  • Verbal and Written Communication
  • Time Management
  • Mail Handling
  • Schedule Management
  • Microsoft Excel
  • Data Inputting
  • Telephone Skills
  • Microsoft Office

Timeline

Packer Associate

Amazon
11.2020 - Current

Call Center Agent

Alorica
01.2020 - 11.2020

Server

Hong Kong Buffet/Poke Express
10.2018 - 07.2019

Server

Abe's Deli
01.2008 - 11.2008

Hostess

Country Deli
05.2007 - 09.2007

Wedding Dress Consultant

David's Bridal
08.2006 - 04.2007

Law Receptionist

N/A
02.2004 - 05.2004

Sales Associate

FYE Music
05.2003 - 12.2003

Sales Associate

Puzzle Zoo
07.2002 - 12.2002

Camp Counselor

Westside Jewish Community Center
06.2000 - 08.2002

Bachelor Of Arts - Forensic Psychology/Minor Criminal Justice

Southern New Hampshire University

High School Diploma -

Beverly Hills High School

Similar Profiles

CREATE PROFILE
Lovlin Geczy