Lowana Khodra
230 Two Williams Frederiksted,VI
Summary
Creative, resourceful and flexible professional highly recognized in skills in administration, outreach, public relations and development. A professional, that values diversity and education, who is adept at providing resources and experiences to students and families. Qualified healthcare professional experienced in treating patients' concerns with care, compassion and skill. Focused on helping patients improve physically and mentally for whole-body wellness. Works great with other disciplines to meet patients' unique needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Diagnostic Technician
Juan F. Luis Hospital And Medical Center
2020.04 - 2022.02
- Enhanced diagnostic accuracy by conducting thorough equipment maintenance and calibration.
- Streamlined workflow for faster results by organizing and prioritizing daily tasks efficiently.
- Improved patient satisfaction with timely diagnosis through excellent communication and collaboration with medical staff.
- Ensured accurate test results by strictly adhering to quality control procedures and industry standards.
- Maintained a clean, safe, and organized work environment in compliance with OSHA regulations and best practices.
- Developed strong relationships with colleagues across departments, fostering a collaborative atmosphere conducive to high-quality patient care.
- Increased diagnostic success rate by performing tests diligently according to established protocols and manufacturer guidelines.
- Interpreted diagnostic data accurately while maintaining strict confidentiality of patient information as per HIPAA guidelines.
- Troubleshot equipment malfunctions promptly, preventing delays in patient treatment plans.
- Reduced errors in test results documentation through meticulous record-keeping practices and attention to detail.
- Proactively identified areas for improvement in the diagnostic process, implementing changes as necessary to ensure optimal outcomes for patients.
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
Crisis Counselor
Island Therapy
2018.04 - 2019.03
- Counseled and helped to stabilize consumers and caregivers in crisis situations
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures
- Evaluated the risk to client or others by gathering information and conducting assessments
- Used skills such as active listening and collaborative problem-solving on a daily basis.
- Enhanced client support by conducting thorough assessments and developing personalized intervention plans.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Collaborated with multidisciplinary teams to create comprehensive care plans, addressing clients'' mental health, social, and emotional needs.
- Improved overall client satisfaction by maintaining a high level of professionalism and adhering to confidentiality guidelines at all times.
Facilitator
Inner Changes
2016.01 - 2017.01
- Responsible for education curriculum according to the youth's grade levels
- Worked with members of education team on daily schedule of projects and activities
- Assisted Program Manager in weekly meetings to integrate grant approved curriculum topics
- Worked with other staff to collect data on students in the program
- Maintained weekly and monthly reports, identifying and addressing youth needs
- Attended staff meetings as needed
- Built relationships of trust and respect
- Assisted Program Manager with all other job related task, as requested.
- Increased participant engagement by incorporating interactive activities and group discussions into sessions.
- Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
- Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Family Outreach Educator
Virgin Islands Prenatal Inc.
2006.01 - 2014.01
- Responsible for promoting and marketing program initiative
- Screened and enrolled qualified applications for the program
- Assisted in sexuality and reproductive health education and provided abstinence plus education to diverse populations of youth, young adults and adults
- Provided disease management, and nutritional health education for diabetics, hypertensive, as well as high risk pregnant women
- Complete data entry task and scheduled appointments
- Answered a high volume of inbound and out bound calls regarding services
- Performed other duties as required.
Administrative Assistant
Lutheran Social Services
2002.01 - 2006.01
- Responsible for taking constituent paperwork and answering questions
- Responsible for keeping the table of informational packets clean and updated
- Typed all memorandums, filed, copied and faxed all documents as needed
- Answered a high volume of inbound calls and transferred to appropriate staff
- Received and categorized all donations
- Responsible for creating certifications and all bid sheets
- Organized events
- Responsible for keeping visitor's log
- Performed other administrative duties as needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Education
No Degree - Business Administration
American InterContinental University
Schaumburg, ILNo Degree - Applied Behavioral Science
Ashford University
San Diego, CADiploma - Electrocardiograph Technology
St. Croix Career And Technical Center
Saint Croix, VIDiploma - Phlebotomy
MedCerts
High School Diploma -
Central Georgia Technical College
Macon, GA12.2001
Skills
- Crisis handling
- Reflective listening
- Self-motivated
- Documents filing
- Customer-service orientated
- Event planning
- Conflict resolution
- Active listening
- Critical thinking
- Diagnostic Equipment Operation
- Technical Aptitude
- Electrical Diagnostics
- Time Management
- Adaptability
- Attention to Detail
- Problem Solving
- Diagnostic Testing
- Patient Intake
- Infection Control
- Primary Care
- Clerical Support
- Scheduling
- Spreadsheet Management
- Data Entry
- Proposal Writing
- Research
- Workflow Optimization
- Report Writing
- Reading Comprehension
- Event Coordination
- Administrative Support
Accomplishments
- Achieved Ginger Thomas Award through effectively assessing and evaluating a patients complaints and health concerns.
Certification
- Mental Health Disability Coach
- Crisis Counseling Assistance
- Psychological Recovery
- BSL
- EKG Technician
- HIPAA
- OSHA
- Phlebotomy Technician
Musician, vocalist, and instrumental
I am able to read, write and compose music both vocally and instrumentally.
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Diagnostic Technician
Juan F. Luis Hospital And Medical Center
2020.04 - 2022.02
Crisis Counselor
Island Therapy
2018.04 - 2019.03
Facilitator
Inner Changes
2016.01 - 2017.01
Family Outreach Educator
Virgin Islands Prenatal Inc.
2006.01 - 2014.01
Administrative Assistant
Lutheran Social Services
2002.01 - 2006.01
No Degree - Business Administration
American InterContinental University
No Degree - Applied Behavioral Science
Ashford University
Diploma - Electrocardiograph Technology
St. Croix Career And Technical Center
Diploma - Phlebotomy
MedCerts
High School Diploma -
Central Georgia Technical College
- Mental Health Disability Coach
- Crisis Counseling Assistance
- Psychological Recovery
- BSL
- EKG Technician
- HIPAA
- OSHA
- Phlebotomy Technician
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