Lowella Allen
Pruitt Health Athens Heritage
Colbert
18
years of professional experience
Dedicated healthcare professional with extensive experience in clinical judgment and interdisciplinary collaboration. Successfully implemented quality improvement initiatives and streamlined processes, resulting in enhanced patient satisfaction and adherence to regulatory standards.
Work History
7 Months
11.2025 - Current
7 Months
Case Mix Coordinator
Pruitt Health Athens Heritage | Athens, GA
11.2025 - Current
- Coordinated daily patient care activities and ensured adherence to established protocols.
- Assisted in scheduling appointments and managing patient records using electronic health systems.
- Supported team members by providing training on operational processes and best practices.
- Facilitated communication between departments to enhance workflow efficiency and patient satisfaction.
- Maintained accurate documentation of patient interactions and care plans for regulatory compliance.
- Collaborated with healthcare professionals to implement quality improvement initiatives in patient services.
- Set schedules for staff to start and complete MDS assessments and care plan meetings.
- Ensured timely completion of all MDS assessments, maintaining full compliance with federal and state regulations.
- Participated in interdisciplinary meetings to discuss patient progress and care adjustments proactively.
- Monitored changes in patient conditions and reported findings to nursing staff promptly.
- Documented and maintained accurate medical records using electronic health record systems.
- Facilitated communication between healthcare providers, patients, and families to enhance care quality.
- Maintained up-to-date knowledge on CMS guidelines and changes to ensure accuracy in reporting and reimbursement processes.
- Collaborated closely with therapy departments to accurately capture rehabilitation needs within MDS documentation, supporting appropriate resource allocation for residents'' needs.
- Verified prompt and accurate completion of MDS activities for billing.
- Collaborated with nursing staff to provide accurate and timely clinical assessments for each resident, leading to improved overall care.
- Assessed electronic medical record for required documentation to support MDS coding.
- Monitored changing regulations related to RAI/MDS requirements, keeping staff informed about updates that impact their daily work routines.
- Implemented interdisciplinary meetings focused on individualized care plan development, resulting in more targeted interventions and improved resident outcomes.
- Developed a comprehensive system for tracking MDS completion deadlines, ensuring timely submissions and minimizing the risk of financial penalties.
- Developed strong relationships with interdisciplinary team members to facilitate efficient collaboration on resident care planning.
- Complied with federal and state regulations for completion and coordination of RAI process.
- Supported resident families with clear communication, providing updates on care plans and answering questions about MDS process.
- Coordinated multidisciplinary care team meetings to enhance communication and ensure consistency in patient care delivery.
- Streamlined MDS submission process, reducing errors and ensuring timely reimbursements from Medicare and Medicaid.
- Ensured compliance with federal and state regulations by meticulously reviewing and updating resident care plans.
- Reduced hospital readmissions with proactive monitoring and intervention for residents at high risk.
7 Years 2 Months
09.2018 - 11.2025
7 Years 2 Months
Neuro Staff RN
Piedmont Athens Regional Medical Center | Athens, GA
09.2018 - 11.2025
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans.
- Educated patients and families on health management strategies, enhancing understanding of treatment protocols.
- Mentored junior nursing staff, fostering professional development and adherence to best practices.
- Managed emergency situations effectively, demonstrating strong critical thinking and decision-making skills in high-pressure environments.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Increased patient satisfaction by consistently delivering high-quality nursing care with a focus on empathy, communication, and professionalism.
- Participated in staff meetings and continuing education programs to stay current on best practices and maintain licensure requirements.
- Promoted teamwork and collaboration with interdisciplinary teams for optimal patient care planning and implementation.
- Achieved timely medication administration by utilizing effective time management skills and prioritizing critical tasks.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Implemented appropriate interventions based on assessment findings which resulted in improved symptoms management.
- Educated patients on disease prevention and management strategies, empowering them to make informed decisions about their health.
- Collaborated with physicians to develop comprehensive treatment plans tailored to individual patient needs.
- Served as a strong advocate for patients'' rights, ensuring that their needs were met in accordance with ethical guidelines and regulatory requirements.
- Managed patients recovering from medical or surgical procedures.
- Evaluated patient histories, complaints, and current symptoms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
3 Years 8 Months
01.2015 - 09.2018
3 Years 8 Months
Charge Nurse
Greene Point Health And Rehab | Union Point, GA
01.2015 - 09.2018
18 Years 5 Months
01.2008 - 2015
18 Years 5 Months
Charge Nurse
PruittHealth- Athens Heritage | Athens, GA
01.2008 - 2015
Education
Bachelor of Science - Nursing
Chamberlain University | Illinois
Licensed Practical Nurse - Practical Nursing
Central Georgia Technical College | Milledgeville, GA | 09-2028
Associate of Science - Nursing
Excelsior College | Albany, NY | 03-2018
Skills
Time management
Team collaboration
Adaptability and flexibility
Task prioritization
Verbal and written communication
Deadline management
Client coordination
Workflow management
Timeline
Case Mix Coordinator
Pruitt Health Athens Heritage
11.2025 - CurrentRead more
Neuro Staff RN
Piedmont Athens Regional Medical Center
09.2018 - 11.2025Read more
Charge Nurse
Greene Point Health And Rehab
01.2015 - 09.2018Read more
Charge Nurse
PruittHealth- Athens Heritage
01.2008 - 2015Read more
Chamberlain University - Bachelor of Science, Nursing
Read more
Central Georgia Technical College - Licensed Practical Nurse, Practical Nursing
Read more
Excelsior College - Associate of Science, Nursing
Read more