+ Years of professional experience
LOWELL MIDKIFF
South Charleston,WV
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
Work History
Sales Agent & Team Coordinator
Berkshire Hathaway HS Great Expectations Realty
07.2024 - Current
- Coordinate a team of 6 agents averaging $25 million in sales while selling real estate part-time and assisting in a brokerage move for the team.
- Support agents in managing multiple transactions simultaneously, ensuring deadlines are met consistently.
- Cultivate and maintain professional relationships with clients, real estate agents, lenders and escrow personnel.
- Coordinate with inspectors, lenders, title companies, and law offices to ensure deadlines are met
- Improve team organization through the implementation of efficient filing systems, database management, and document preparation.
- Create marketing assets in Canva for the team's social media and individual agents, including agent resumes, buyer guides, social media ads, property flyers, and more.
- Research property history using available resources to prepare all listing presentations and paperwork for listing appointments for the team.
- Prepare all purchase paperwork for the team.
- Mentor and advise team members and provide coaching as needed.
- Negotiate, facilitate, and manage real estate transactions.
- Conduct comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assist first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Sales Agent & Team Coordinator
Old Colony REALTORS
09.2022 - 07.2024
- Coordinate a team of 6 agents averaging $25 million in sales while selling real estate part-time and assisting in a brokerage move for the team.
- Support agents in managing multiple transactions simultaneously, ensuring deadlines are met consistently.
- Cultivate and maintain professional relationships with clients, real estate agents, lenders and escrow personnel.
- Coordinate with inspectors, lenders, title companies, and law offices to ensure deadlines are met
- Improve team organization through the implementation of efficient filing systems, database management, and document preparation.
- Create marketing assets in Canva for the team's social media and individual agents, including agent resumes, buyer guides, social media ads, property flyers, and more.
- Research property history using available resources to prepare all listing presentations and paperwork for listing appointments for the team.
- Prepare all purchase paperwork for the team.
- Mentor and advise team members and provide coaching as needed.
- Negotiate, facilitate, and manage real estate transactions.
- Conduct comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assist first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Listing Manager
The Coley Group of Compass
07.2021 - 09.2022
- Attended listing appointments and assessed properties to identify renovations and repairs to ensure the home was ready for market.
- Created punch lists for sellers and supplied suggestions for improvements.
- Scheduled staging, photography, video, and contractors for listings.
- Managed renovation projects including paint, flooring, cabinetry, landscaping, full remodels, and other projects as needed.
- Researched the history of properties, including past sales, restrictive covenants, and zoning to ensure accurate information.
- Entered listings into the multiple listing service.
- Managed offer paperwork, and worked with selling agents and vendors to work towards a smooth closing.
- Planned and executed events, including Client Appreciation Events.
- Assisted with office management and supply ordering as needed.
Marketing Technology Specialist
Allen Tate Company
02.2021 - 07.2021
- Led new agent onboarding, orientation, and training for the Triangle Region.
- Scheduled 1-on-1 support meetings and assisted agents with their websites and marketing practices.
- Planned and hosted various professional development workshops and trainings for the agents and leaders in the Triangle Region.
- Supported agents and leaders with the company's tools and resources that were available to them.
- Provided ongoing coaching and mentoring support for agents seeking professional growth and development.
- Promoted a culture of continuous learning within the organization by encouraging agent and leadership engagement in training opportunities.
Branch Services Specialist
Allen Tate Company
09.2020 - 04.2021
- Managed branch operations for Allen Tate's largest office.
- Enhanced agent and client satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Monitored branch transactions to ensure they were compliant with the real estate commission rules and regulations.
- Handled and deposited earnest money and commission checks.
- Ensured compliance with industry regulations by maintaining accurate records and staying current on licensing requirements for agents.
- Met with new agents for onboarding & ordering of initial marketing materials.
Sales Agent & Assistant
Old Colony REALTORS
09.2018 - 08.2020
- Coordinate a team of 8 agents averaging $25 million in sales while selling real estate part-time and assisting in a brokerage move for the team.
- Support agents in managing multiple transactions simultaneously, ensuring deadlines are met consistently.
- Cultivate and maintain professional relationships with clients, real estate agents, lenders and escrow personnel.
- Coordinate with inspectors, lenders, title companies, and law offices to ensure deadlines are met
- Improve team organization through the implementation of efficient filing systems, database management, and document preparation.
- Create marketing assets in Canva for the team's social media and individual agents, including agent resumes, buyer guides, social media ads, property flyers, and more.
- Research property history using available resources to prepare all listing presentations and paperwork for listing appointments for the team.
- Prepare all purchase paperwork for the team.
- Mentor and advise team members and provide coaching as needed.
- Negotiate, facilitate, and manage real estate transactions.
- Conduct comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assist first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Service Manager
Chili's Bar & Grill
08.2017 - 09.2018
- Managed front-of-house team members to ensure performance met or exceeded the brand's standards.
- Planned the weekly schedule for front-of-house employees, including servers, hosts, and bartenders, based on the sales forecast
- Cultivated a cohesive restaurant culture based on teamwork, respect, diversity inclusion principles.
- Continuously assessed staff performance metrics to identify areas for improvement or commendation, providing constructive feedback and recognition.
- Learned and utilized the different systems the company used for ordering, accounting, inventory, and team member management
- Hired, trained and supervised team of service staff members to meet business goals.
- Cultivated a positive and encouraging work environment for current team members and new hires
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Managed financial reporting tasks accurately, reconciling daily sales transactions while ensuring adherence to budgetary guidelines.
- Maximized profit margins by efficiently managing labor costs and adjusting staffing levels according to business demands.
Shift Lead
Chili's Bar & Grill
05.2017 - 08.2017
- Learned the basics of restaurant management.
- Trained new employees and delegated daily tasks and responsibilities.
- Worked with front-of-house and back-of-house team members to ensure tasks were completed in a timely fashion.
- Trained in different areas of the restaurant to obtain a better understanding of them and how they were essential to operations.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Server and Trainer
Chili's Bar & Grill
06.2015 - 05.2017
- Learned to thrive in a fast-paced environment and improved the ability to multi-task by seating guests as they arrived, attending to seated clientele, and operating as a cashier for departing guests
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Ensured a positive experience for guests so guest satisfaction scores and intent to return rate would be higher
- Trained new servers and provided support and feedback on their performance, and coached them on areas of improvement.
Education
Bachelor of Science - Business Administration
University of Charleston
Charleston, West Virginia05.2016
Skills
- Client Relations
- Customer Assistance
- Strong organizational skills
- Excellent teamwork
- Negotiation
- Team Management
- Employee Retention
- Strong Communication Skills
- Time Management Efficiency
References
Devin Curlings | Real Estate Broker
The Coley Group of Compass, 4350 Lassiter at North Hills Ave, Suite 256, Raleigh, NC, 27609
(843) 685-0879 | devin@thecoleygroup.com
Paul Norment | Vice President
Cross Country Mortgage | 4509 Creedmoor Road, Suite 504, Raleigh, NC, 27612
(919) 633-0808 | paul.norment@ccm.com
Soumajeet "Som" Roy, Business Consultant
Self-Employed | Raleigh, NC
(919) 710-2056 | soumajeet@gmail.com
Timeline
Sales Agent & Team Coordinator
Berkshire Hathaway HS Great Expectations Realty
07.2024 - Current
Sales Agent & Team Coordinator
Old Colony REALTORS
09.2022 - 07.2024
Listing Manager
The Coley Group of Compass
07.2021 - 09.2022
Marketing Technology Specialist
Allen Tate Company
02.2021 - 07.2021
Branch Services Specialist
Allen Tate Company
09.2020 - 04.2021
Sales Agent & Assistant
Old Colony REALTORS
09.2018 - 08.2020
Service Manager
Chili's Bar & Grill
08.2017 - 09.2018
Shift Lead
Chili's Bar & Grill
05.2017 - 08.2017
Server and Trainer
Chili's Bar & Grill
06.2015 - 05.2017
Bachelor of Science - Business Administration
University of Charleston
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