Lowin Hercules
Peterborough,Cambridgeshire
Summary
Dedicated professional with a strong background in analysis and problem-solving, persuasive communication, and resilience under pressure. Proven expertise in customer feedback analysis and customer assistance, ensuring high levels of client satisfaction. Adept at identifying issues and implementing effective solutions to enhance service quality. Seeking to leverage skills in a dynamic environment to drive continuous improvement and customer success.
Overview
2
2
years of professional experience
Work History
Match Day Supervisor
Peterborough United Football Club
Peterborough, Cambridgeshire
10.2022 - 06.2024
- Addressed disputes immediately, promoting a collaborative work environment
- Maintained workplace cleanliness, fostering healthier environment
- Implemented company policies consistently across all shifts.
- Ensured compliance with health and safety regulations at all times.
- Coordinated tasks efficiently, ensuring completion within deadlines.
Trainee Accounts Assistant
Integral 2U
Peterborough, Cambridgeshire
08.2023 - 08.2023
- Maintained a high level of confidentiality whilst handling sensitive financial information.
- Ensured timely payment of invoices, maintaining healthy business relationships.
- Handled petty cash transactions efficiently reducing discrepancies.
- Assisted in tax preparations ensuring compliance with HMRC regulations.
- Completed as part of my work experience for College, on successful completion, I was invited to return to paid employment following completion of A-levels, but I decided to enroll in University
Shopfloor Assistant
JD Sports
Peterborough, Cambridgeshire
08.2022 - 12.2022
- Enhanced teamwork efficiency by collaborating with colleagues and assisting customers
- Executed merchandising tasks quickly, minimising disruption during peak hours.
- Assisted in stock control to maintain adequate store inventory.
- Maintained clean and organised store environment for improved shopping experience.
- Conducted regular price checks to ensure accuracy at point-of-sale.
- Optimised sales team operations, increasing productivity
Education
GCSEs -
City Of Peterborough Academy
Peterborough, United Kingdom 09.2017 - 06.2022
A-Levels -
Nene Park Academy
Peterborough, United Kingdom 09.2022 - 06.2024
Undergraduate Degree - Sports & Exercise Science Management
Nottingham Trent University
Peterborough, United Kingdom 09.2024 -
Skills
- Analysis and problem-solving
- Persuasive communication
- Resilience under pressure
- Customer feedback analysis
- Customer assisstant
Affiliations
- Semi professional footballer and travel
Timeline
Undergraduate Degree - Sports & Exercise Science Management
Nottingham Trent University
09.2024 -
Trainee Accounts Assistant
Integral 2U
08.2023 - 08.2023
Match Day Supervisor
Peterborough United Football Club
10.2022 - 06.2024
A-Levels -
Nene Park Academy
09.2022 - 06.2024
Shopfloor Assistant
JD Sports
08.2022 - 12.2022
GCSEs -
City Of Peterborough Academy
09.2017 - 06.2022
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