Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Loydeliz Imbert Baez

Loydeliz Imbert Baez

Columbia,USA

Summary

My name is Deliz Imbert-Baez, and I would describe myself as a very open-minded person. I enjoy being able to help my community and others. I am multilingual; I can speak and write in both English and Spanish fluently. I am honest, respectful, very adaptable, and organized. I'm also a team player; I make sure I have a good relationship with my coworkers while still remaining professional. I take accountability for my actions, regardless of the situation, and I am very aware of my surroundings. To me, good communication skills are a very important and key part of being successful in a working environment. I'm very patient, and I always strive to succeed. I am an open and positive communicator with a calm and level-headed approach to managing routine needs and meeting special challenges. I love to interact with people and give my best energy while still working effectively. I take my working environment very seriously, and I will always give my best, no matter the circumstance. I have a strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives. My goal is to continue growing in the work industry and to better my skills with more experience.

Overview

3
3
years of professional experience

Work History

Office Assistant

Derek Contractors
Columbia, USA
02.2024 - Current
  • Monitored office expenses and submitted purchase requests.
  • Conducted research and compiled data for reports and projects.
  • File invoices.
  • Make checks for employees.
  • Organized office supplies and maintained inventory for efficient workflow.
  • Managed scheduling and coordinated meetings with contractors and clients.
  • Communicated effectively with team members to streamline operations.
  • Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
  • Maintained an organized filing system of paper documents and electronic files.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Sales Associate

Kaysi Beauty
Columbia, USA
09.2023 - 01.2024
  • Assisted customers with product selections and beauty consultations.
  • Maintained product displays to enhance overall store aesthetics.
  • Collaborated with team members to ensure smooth store operations.
  • Educated customers about product ingredients and benefits effectively.
  • Conducted inventory checks to maintain stock levels accurately.
  • Promoted special offers and events to increase customer engagement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.

Swim Instructor

SwimSplash
Laurel, USA
02.2023 - 06.2023
  • Instructed students in swimming techniques and water safety practices.
  • Monitored swimmers' progress and provided constructive feedback regularly.
  • Trained new instructors on safety protocols and teaching methods.
  • Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
  • Provided swimming instruction to individuals and groups of all ages.
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Developed lesson plans tailored to students' skill levels and goals.
  • Pool deck supervisor.

Sales Associate

Gap Inc.
Columbia, USA
05.2022 - 01.2023
  • Assisted customers in selecting products and answering inquiries.
  • Maintained store appearance by organizing merchandise and displays.
  • Conducted inventory checks to ensure stock availability and accuracy.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Demonstrated knowledge of store products and services.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, applied discounts, and collected payments to process transactions.

Education

Junior High School Education -

Hammond High School
Columbia, MD
05.2024

Skills

  • Teaching
  • Bilingual
  • Spanish
  • Time management
  • Office experience
  • Organizational skills
  • Multitasking
  • Leadership
  • Microsoft Office
  • Microsoft Excel
  • Microsoft Word
  • Phone etiquette
  • Product knowledge
  • Cash register operation
  • Returns and exchanges
  • Teamwork and collaboration
  • Problem solving
  • Attention to detail
  • Team collaboration
  • Office supply management
  • Verbal communication
  • Flexible schedule

Personal Information

Authorized To Work: US

Timeline

Office Assistant

Derek Contractors
02.2024 - Current

Sales Associate

Kaysi Beauty
09.2023 - 01.2024

Swim Instructor

SwimSplash
02.2023 - 06.2023

Sales Associate

Gap Inc.
05.2022 - 01.2023

Junior High School Education -

Hammond High School
Loydeliz Imbert Baez