Loydie Richardson
2244 Nw 59th Way,FL
Summary
Dynamic and bilingual professional with a proven track record in customer service and sales, notably at Infinity Sales Group. Excelled in converting leads and enhancing customer satisfaction through effective communication and problem-solving skills. Adept in financial education and technical support, demonstrating adaptability and a team-oriented approach. Very hard worker, and self motivated.
Overview
8
8
years of professional experience
Work History
Sales Agent
Infinity Sales Group
2023.08 - 2024.05
- Converting In-Bound Leads
- Closed sales deals and ensured customer satisfaction with the purchase process of cable and internet services.
- Provided service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explained the features as well as the advantages of different residential cable/internet package services.
Customer Service Representative
Alorica
2021.05 - 2022.07
- Work from Home handling technical support for customers.
- Responded to customer requests over the phone, email, or chat for products, services, and company information.
- Assisted customers with placing orders, processing returns, payment issues etc.
Insurance Agent
Primerica
2016.09 - 2020.03
- Learned and educated clients on financial services
- Had a 214 Life and Annuity life insurance license that allowed me to sell life insurance in the state of Florida
- Exercised leadership skills in training other agents/recruited people.
Stocker
Walmart
2017.10 - 2019.11
- Responsible for ensuring that the shelves are well stocked, organized and maintained.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting, and stocking merchandise as well as ensuring older products were replaced if needed.
Education
No Degree -
Broward College
Fort Lauderdale, FLHigh School Diploma -
South Broward High School
Hollywood, FL06.2011
Skills
- Bi-Lingual (Fluent Haitian Creole)
- Paperwork Processing (Microsoft Word/Excel)
- Customer Service/Assistance
- Technical Support
- Financial Education
- Hard-worker
- Adaptable/ Fast Learner
- Optimistic
- Team Player
Timeline
Sales Agent
Infinity Sales Group
2023.08 - 2024.05
Customer Service Representative
Alorica
2021.05 - 2022.07
Stocker
Walmart
2017.10 - 2019.11
Insurance Agent
Primerica
2016.09 - 2020.03
No Degree -
Broward College
High School Diploma -
South Broward High School
Similar Profiles
Mariana MonaMariana Mona
Sales Agent at Infinity Sales GroupSales Agent at Infinity Sales Group
Kyle KleinmanKyle Kleinman
Commission Sales Associate at ISG, Infinity Sales GroupCommission Sales Associate at ISG, Infinity Sales Group
Kayla JosephKayla Joseph
Call Center Representative at Infinity Sales GroupCall Center Representative at Infinity Sales Group