Lauren Wells
Key West,FL
Summary
Highly motivated employee with 7+ years of experience in a variety of financial and accounting roles. Skilled in account reconciliation, report drafting and collections. Organized, dependable and dedicated to delivering high-quality work.
Overview
13
13
years of professional experience
Work History
Grant Administrator
Florida Keys Aqueduct Authority
02.2024 - Current
- Research and identify grant funding opportunities and assist with applications for grants and other outside funding sources
- Performs grant and other outside funding source administrative work involving implementation and managing Federal grants, compliance requirements, and cooperative agreements and provides grant-related technical assistance and services
- Reviews financial reports on grant and other outside funding source projects on amounts budgeted, amount encumbered and balance available
- Communicates with supervisor, employees, other departments, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems
- Ensures recipients and sub-recipients of Federal funds comply with Government’s environmental, 2 C.F.R
- Part 200 Uniform Administrative Requirements, Cost Principals, Audit Requirements, Federal Frauds, and other requirements for Federal Awards
- Compiles data for and prepares various statistical, administrative, and professional reports as required for grant and outside funding source compliance.
Accounts Receivables Coordinator
Florida Keys Aqueduct Authority
12.2022 - 02.2024
- Reconciles Accounts Receivable general ledger accounts and end of year audit schedules
- Research accounts for collection and account accuracy purposes such as owner information, additional active accounts
- Ensures the review of delinquent account collection reports for payments or extensions, reviews payment agreements
- Prepares reports associated with delinquent accounts and reviews for accuracy and timely completion
- Issues and tracks all delinquent account field work, including performing necessary research on any missing receipts
- Processes documentation for delinquent accounts, turn-ons, turn-offs, and transfers
- Performs other accounting functions related to Accounts Receivable and other accounting tasks as assigned.
Accountant
Florida Keys Aqueduct Authority
05.2017 - 12.2022
- Process Payroll bi-weekly through ADP
- Assist employees and other departments with any payroll issues, adjustments, changes etc
- Prepare payroll reports bi-weekly and complete any bank transfers and check request for payroll
- Prepare and balance the bank reconciliation monthly for Operations account
- Review and process third-party WW transfers weekly
- Reconcile third-party receivables accounts monthly
- Reviews monthly third-party wastewater reports provided by the Billing division for completeness and accuracy to the general ledger
- Prepare journal entries to general ledger accounts
- Input construction log details monthly.
Finance Specialist
Florida Keys Aqueduct Authority
01.2015 - Current
- Process monthly P-Card transactions; verify general ledger accounts
- Prepare and balance monthly bank reconciliations
- Prepare monthly Navy Project summary reports
- Input construction log detail
- Process journal entries to general ledger accounts
- Prepare payment request; ensuring timely payment of vendors
- Assist when needed in weekly check run for electronic payments
- Prepares third party wastewater fund transfers and adjustments
- Assist in importing electronic payments through.
Customer Service Representative
Florida Keys Aqueduct Authority
11.2014 - 01.2015
- Establish and transfer customer accounts
- Operate a computer to enter, retrieve, review and modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheets, and/or other software programs
- Process customer payments
- Process account adjustments, including verification and collection of fees, new installations, address changes, turn-ons, turn-offs, transfers, service orders, abatements, and data entry
- Communicate policies, programs and public information to customers
- Handle customer concerns and inquiries in the office, field, by telephone, mail, facsimile and web with professionalism, clarity, thoroughness, and a positive attitude
- Provide superior service in the call center
- Fill in for Delinquent Accounts when needed
- Handling phone calls, emails, tags to customers with delinquent accounts and taking payments over the phone
- Balance register daily
- Communicate with supervisor, employees, other departments and the public to coordinate work activities, review status of work, exchange information, or resolve problems with professionalism and a positive attitude.
Data Entry Clerk
Florida Keys Aqueduct Authority
10.2013 - 11.2014
- Prepare documents for scanning; ensuring each document has proper account numbers and proper file folder label
- Scans documents through the scanner into the designated FKAA imaging software; ensure image is clear on monitor
- Indexes all scanned documents in software by placing the image in customer’s account document
- Operate a computer to enter, retrieve, review and modify data; verifies accuracy of entered data and makes corrections; utilizes word processing, spreadsheets, and/or other software programs.
Bookkeeping/Office Assistant
Vacation Homes of Key West
06.2013 - 10.2013
- Responsible for processing all booking contracts
- Receiving and processing payments into QuickBooks
- Methods consist of - cash, credit and check
- Scanning documents into the
- Responding to e-mail and telephone inquiries
- Responsible for incoming and outgoing mail.
Receptionist
Dr. Guzman’s Office
09.2011 - 10.2013
- Greeting patients upon arrival
- Answering incoming calls and handling their inquiries
- Scheduling and confirming patient’s appointments
- Checking out patients and receiving payments
- Scanning patient’s records
- Sending out and receiving insurance claims
- Balancing out daily transactions
- Providing superior customer service.
Education
B.A - Management
Saint Leo University
Key West, FL02.2025
Associate of Arts -
Florida Keys Community College
Key West, FL05.2012
Key West High School
Key West, FL05.2010
Skills
Excellent communication, written and interpersonal skills
Proficient in Microsoft Word, Excel and Outlook
Quickly adapt to new employment guidelines and procedures
Timeline
Grant Administrator
Florida Keys Aqueduct Authority
02.2024 - Current
Accounts Receivables Coordinator
Florida Keys Aqueduct Authority
12.2022 - 02.2024
Accountant
Florida Keys Aqueduct Authority
05.2017 - 12.2022
Finance Specialist
Florida Keys Aqueduct Authority
01.2015 - Current
Customer Service Representative
Florida Keys Aqueduct Authority
11.2014 - 01.2015
Data Entry Clerk
Florida Keys Aqueduct Authority
10.2013 - 11.2014
Bookkeeping/Office Assistant
Vacation Homes of Key West
06.2013 - 10.2013
Receptionist
Dr. Guzman’s Office
09.2011 - 10.2013
B.A - Management
Saint Leo University
Associate of Arts -
Florida Keys Community College
Key West High School
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