Lauren Pelletier
Franklin,NH
Summary
Sociable Server offering 7 years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations. Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills.
Overview
9
9
years of professional experience
Work History
Server, Bartender
La Familia Mexican Bar & Grill
Plymouth
09.2023 - Current
- Maintain relationships with customers ensuring they have a pleasant dining experience
- Make sure customers are enjoying alcoholic beverages at an appropriate rate
- Maintain a clean work environment
- Manage cash and card transactions
- Provide customer service.
Server, Bartender
Cielito Mexican Restaurant
Bristol
03.2022 - 09.2023
- Greet customers and provide customer service
- Manage cash and card transactions
- Maintain a clean work environment.
Kay Jewelers
Concord
12.2021 - 01.2023
- Greet customers, assist with questions or concerns
- Responsible for cash register transactions
- Package and ship out online orders
- Provide customer service
- Maintain a clean work environment
- Provide customers with knowledge about pieces
- Present financing options to buyers with confidence.
Server
Park Street Pub & Tavern
Northfield
04.2021 - 02.2022
- Greet customers and provide customer service
- Memorize and recommend wines, beers, and food for given occasion
- Self manage to provide the best service to my customers
- Maintain a clean work environment
- Handle transactions with card and make change with cash transactions.
Associate/Key Holder
J Crew
Tilton
11.2017 - 01.2021
- Greet customers, assist with any questions or concerns
- Responsible for cash register transactions
- Restock merchandise when needed
- Package and ship out online orders
- Provide customer service
- Maintain a clean work environment
- Count and balance cash drawers
- Be responsible for opening and closing the store
- File and record important sale data.
Server
99 Restaurants
Tilton
01.2018 - 10.2020
- Greet and ensure customers have the best dining experience
- Help my team members run food when they need it
- Maintain a clean work environment
- Make sure the meals are delivered in the exact way they were ordered
- Handle card and cash transactions.
Team Member, Server/Cashier
Dairy Queen
Tilton
04.2015 - 10.2017
- Responsible for cash register transactions
- Drive thru coverage, taking orders and preparing food
- Maintain a neat and clean work environment
- Provide exceptional customer service.
Education
BA Youth Development & Elementary Education - Pre Teacher Certification
Plymouth State University
Plymouth, NH01.2023
Franklin High School
01.2017
Skills
- Thorough Work Ethic
- Suggestive Selling
- Upselling Skills
- Sales Techniques
- Cocktail Knowledge
- Basic Math
- Training Expertise
- New Employee Mentoring
- Parent And Caregiver Communication
- Child Supervision
- Verbal Assessment
- Social Development
- Cognitive And Behavioral Development
Timeline
Server, Bartender
La Familia Mexican Bar & Grill
09.2023 - Current
Server, Bartender
Cielito Mexican Restaurant
03.2022 - 09.2023
Kay Jewelers
12.2021 - 01.2023
Server
Park Street Pub & Tavern
04.2021 - 02.2022
Server
99 Restaurants
01.2018 - 10.2020
Associate/Key Holder
J Crew
11.2017 - 01.2021
Team Member, Server/Cashier
Dairy Queen
04.2015 - 10.2017
BA Youth Development & Elementary Education - Pre Teacher Certification
Plymouth State University
Franklin High School
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