LANA RUMORE
Salisbury Mills,NY
Summary
Solutions-oriented and evidenced-based Mental Health Counselor successful at managing multiple priorities, while maintaining strong work ethic and exhibiting positive attitude. Offering 10+year background implementing effective programming and providing exceptional care for children, adolescents and adults with mental health challenges. Expertise in crisis intervention and treatment analysis and planning. Collaborative and team-oriented professional that quickly establishes trust and rapport with patients. Certified as a Trainer in Question, Persuade, Respond (QPR), Health Literacy and Cognitive Processing Therapy (CPT). Active Co-chair of the DIALOGUE (Diversity, Inclusion, Awareness and Learning for Ongoing Unity and Equity) Committee and Co-chair of the Rockland Community Organizations Active in Disaster (COAD) Mental Health Group.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Mental Health Counselor
Alma
01.2021 - Current
- Established a private practice specializing in general mental health, depression, anxiety, life challenges, relationship struggles and maternal mental health
Director, Adult Treatment & Rehabilitative Services
Mental Health Association of Rockland County
07.2019 - Current
- Provide leadership and innovative supervision to the Adult Treatment and Rehabilitation Pillar and non-exempt/exempt staff within the pillar
- Ensure services provided include clinical best practices for rehabilitation and growth, while improving member engagement, outcomes, and experience
- Promote innovative, individualized and community-based solutions within the programming that empowers members to lead meaningful lives according to their wants and needs
- Serve as liaison to other service providers and peer organizations to ensure integration of services
- Collaborate cross functionally within and outside of the agency
- Provide managerial and fiscal oversight of services provided on and off site
- Conduct budget analysis of all programs as well as future planning strategies to foster growth
- Identify goals and KPIs for the programs and team that are aligned to meet business and clinical outcomes
- Oversee adherence to mandatory compliance issues and quality assurance policy and procedures
- Hire, train, direct and foster staff through regular through role-modeling, coaching, feedback, and trainings.
Director, Vocational Services
Mental Health Association of Rockland County
03.2014 - 02.2020
- Provided ongoing grant writing, and initial attainment and development of MHA's Vocational Services Program funded by New York State's Adult Career and Continuing Education Services- Vocational Rehabilitation (ACCES-VR)
- Networked and collaborated with employers to foster employment and internship opportunities for members
- Ensured that grant requirements are being met to optimize reimbursement
- Provided supervision, guidance to Vocational Rehabilitation Counselor in assessments, coaching and training
- Directed youth services within two Rockland County high school districts that provided work readiness and paid internship opportunities for Juniors and Seniors
- Facilitated work readiness classes for students aged 16-19.
Director, Adult Care Management
Mental Health Association of Rockland County
06.2018 - 07.2019
- Supervisor, Adult Care Management
- Provided leadership to program staff in supporting the integration of behavioral health and physical health services to adults living in Rockland County
- Responsible for clinical, administrative and fiscal oversight of the program including planning, management, implementation and compliance of services provided through Health Home Adult Care Management and ancillary services
- Provided direction, development, supervision and coordination to the care management staff and supervisors, including recruitment, evaluations and disciplinary action
- Collected data for care management program including client contact, client acuity, emergency department visits and hospital admissions, referral sources, Medicaid eligibility, HARP, disenrollment reasons and rates/billable services
- Compiled and presented data on employment, homelessness, emergency and inpatient hospitalization use, all of which heeded positive results in 2017-2019
- Prepared annual program budget with consultation of Chief Finance Officer and Executive Vice President and maintained financial viability of the program
- Served as liaison to other community service providers to ensure the integration of services and consumer choice
- Assisted in the development and implementation of staff training around best practices in care management
- Oversaw adherence to mandatory compliance issues and MHA Quality Assurance policy and procedures
- Represented MHA at community and professional meetings
- Assisted in the preparation of reports and incentive projects required by regulatory agencies
- Featured in Hudson Valley Care's Health Home Mission video
- Responded to crisis calls as needed.
Professional Clinician, Personalized Recovery Oriented Services (PROS)
Mental Health Association of Rockland County
01.2013 - 06.2016
- Provided direct treatment and group work in a person-centered and recovery-oriented program
- Responsible for PROS ORS caseload and provided one on one support in the community
- Responsible for the program's Psychiatric Rehab Reports
- Maintained a caseload of 25+ members
- Documented direct, collateral services and interventions in a timely manner and within OMH documentation timeframes.
Per-diem Professional Clinician, Recovery Services
Mental Health Association of Rockland County
09.2012 - 07.2013
- Provided group and individual work in a person-centered and recovery-oriented program for members aged 4+
- Performed individual assessment of mental health care needs, substance abuse treatment, case management, public benefits, housing and transportation according to OASAS standards
- Worked in Project Rainbow which was the first prevention and education program for children of alcoholics and substance users
- Trained new staff members regarding policies and procedures
- Documented direct and collateral services and interventions within OMH and OASAS documentation timeframes.
Intern
ACCES-VR
01.2012 - 09.2012
- Counseled consumers with disabilities ages 16+ in the area of vocational rehabilitation
- Implemented, created materials for, and co-led a weekly job hunt group of 10+ consumers
- Referred consumers for psychiatric evaluations and vocational testing
- Observed and understood results of vocational, psychological and neurological testing
- Assisted consumers with resume and cover letter writing
- Performed mock interviews with consumers
- Documented intake and progress notes while maintaining the highest level of privacy
- Determined and Verified Eligibility for Social Security Income (SSI) and Social Security Disability Income (SSDI)
- Trained volunteers regarding policies and procedures
- Promoted self growth among consumers in order to meet their vocational objectives
- Informed individuals of ACCES-VR's services at various schools and open houses.
Life Coach II
Alpine Learning Group
08.2010 - 01.2012
- Planned, taught and evaluated individualized skill acquisition programs for learners aged 3+
- Implemented and evaluated behavior treatment plans
- Coordinated and facilitated activities for adults (21+) who are on the autism spectrum
- Trained volunteers and new employees regarding teaching policies and procedures
- Assisted learners at various job sites and in supported employment.
Education
Master of Science - Mental Health Counseling
Pace University
Pleasantville, NY12.2012
Bachelor of Science - Applied Psychology and Human Relations
Pace University
Pleasantville, NY05.2010
Skills
- 9 years in Leadership Roles
- Proven Track Record of motivating teams through growth and change
- Excellent Organizational Skills
- Strong Critical Thinking Skills
- Creative Problem-Solving
- Excellent Communication
- Metric Driven Leader
- Strategic Planning
- Program Development
- Policy analysis
- Relationship Building
- Adaptability and Flexibility
- Budgeting expertise and financial management
Certification
- Question, Persuade, Respond (QPR) Certification and Trainer
- Cognitive Processing Therapy (CPT)
- Health Literacy
Professional Licensure
Mental Health Counselor, 008807
Professional Development
Undoing Racism, Child Abuse Identification, Crisis Intervention (CIT), Cognitive Processing Therapy (CPT), Co-chair of the DIALOGUE (Diversity, Inclusion, Awareness and Learning for Ongoing Unity and Equity) Committee, Co-chair of the Rockland Community Organizations Active in Disaster (COAD) Mental Health Group
Timeline
Licensed Mental Health Counselor
Alma
01.2021 - Current
Director, Adult Treatment & Rehabilitative Services
Mental Health Association of Rockland County
07.2019 - Current
Director, Adult Care Management
Mental Health Association of Rockland County
06.2018 - 07.2019
Director, Vocational Services
Mental Health Association of Rockland County
03.2014 - 02.2020
Professional Clinician, Personalized Recovery Oriented Services (PROS)
Mental Health Association of Rockland County
01.2013 - 06.2016
Per-diem Professional Clinician, Recovery Services
Mental Health Association of Rockland County
09.2012 - 07.2013
Intern
ACCES-VR
01.2012 - 09.2012
Life Coach II
Alpine Learning Group
08.2010 - 01.2012
Master of Science - Mental Health Counseling
Pace University
Bachelor of Science - Applied Psychology and Human Relations
Pace University
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