L. Sheree Faussette

• Created bids for projects, negotiated contracts with clients, and managed permits and insurance requirements.
• Oversaw the remodeling or renovation process.
• Managed materials procurement and resource allocation.
• Ensured quality control and timely project completion.
• Estimated costs and managed project budgets.
• Managed vendor relationships and payments.
• Communicated progress updates to stakeholders.
• Addressed concerns, changed requests, and completed final inspections.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Developed and maintained courteous and effective working relationships.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
• Identified issues, analyzed information and provided solutions to problems.
• Proven ability to develop and implement creative solutions to complex problems.
• Resolved problems, improved operations and provided exceptional service.
• Strengthened communication skills through regular interactions with others.

• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
• Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
• Tracked and managed transfer paperwork such as packing lists.
• Built long-term relationships due to prompt and courteous service.
• Issued timely and accurate responses to both internal and external inquiries.
• Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
• Provided customers with status updates for tracked packages.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
• Tracked supply, equipment and product inventory quantities to maintain necessary levels.
• Coordinated driver dispatch to accomplish daily delivery requirements.
• Worked with customers to integrate processes and correct issues.
• Used in-house tracking system to schedule shipments of goods to customer warehouses.
• Validated inventory levels and updated systems using handheld devices.
• Tracked orders and notified customers of status or potential delays.
• Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
• Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
• Analyzed customer requirements and provided customized logistics solutions.

Relevant coursework includes specializing in network security, software development, and data management. Developed expertise in cloud computing, database administration, and IT project management. Applied technology-driven solutions to enhance business and logistics operations.

• Dean's List 2022 - 2023