Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Larae Price

Customer service, Janitor, Food Service Worker, Assistant
Fairfield,ME
Larae Price

Summary

  • Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
  • Experienced facilities cleaning professional with solid history working at buildings. Diligent about carrying out tasks with care and attention to detail. Focused on keeping areas tidy, clean, sanitized, free of trash, and protected against infestations.
  • Talented professional with many years caring for buildings, grounds, and interiors. Expert at using cleaning equipment and supplies to create sparkling clean surfaces. Additional skills in minor repairs and maintenance tasks.
  • Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements.
  • Resourceful Custodian knowledgeable about unique cleaning procedures paired with deep familiarity of major health codes and standards. Versed in meticulously cleaning and maintaining buildings, grounds and facilities. Strong understanding of chemical liquids and hazardous components.
  • Detail-oriented professional focused on providing excellent professional cleaning services to residential and commercial clients. Versed in maintaining flooring, washing windows, and walls and performing various maintenance tasks. Familiar with handyman practices and basic landscaping.
  • Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.
  • Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
  • Resourceful Food Service Worker recognized for ability to complete tasks efficiently and with high productivity. Specialize in safe food handling, customer service, and inventory management. Excel in fast-paced environments using strong communication skills, adaptability, and teamwork to ensure seamless operations.
  • Skilled in diverse food preparation and serving tasks, with experience spanning from kitchen prep to customer service. Possess strong organizational skills, ability to work efficiently under pressure, and commitment to maintaining high standards of hygiene and quality. Contributed positively to team dynamics and consistently received positive feedback for speed and accuracy in fulfilling orders.
  • Energetic and reliable professional with high attention to detail and strong command of food preparation safety. Expertly supports servers through high-volume shifts and caters to guest needs. Frequently commended for reliability and initiative.

Overview

6
years of professional experience

Work History

Comcast
Blackwood, New Jersey

Customer Service Representative
12.2020 - 11.2023

Job overview

  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Developed strong customer relationships to encourage repeat business.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Collected deposits or payments and arranged for billing.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.
  • Answered customer inquiries and provided accurate information regarding products and services.

Rowan University college
Glassboro, New Jersey

Fsw
09.2017 - 05.2021

Job overview

  • Filled and served various beverages for customers.
  • Monitored food temperatures to ensure safety and quality standards were met.
  • Operated dishwashing machines safely and efficiently.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Prepared beverages such as coffee, tea, soda.
  • Rotated inventory to reduce waste and optimize freshness.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Delivered food orders promptly and accurately to guests tables.
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Operated cash register to process cash, check, and credit card transactions.
  • Set up, restocked and cleaned dining areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Organized take-out orders for customers who requested them.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Simon outlets
Blackwood, New Jersey

Janitorial Lead
06.2017 - 12.2019

Job overview

  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Delegated work to staff, setting priorities and goals.
  • Communicated with maintenance team on damages to repair.
  • Inspected work areas to ensure janitorial staff adhered to safety regulations and industry standards.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Developed training materials for new janitorial staff and conducted orientation sessions on proper cleaning techniques.
  • Trained staff to follow team standards and use efficient techniques.
  • Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
  • Swept and damp-mopped private stairways and hallways.

Education

Winslow High School
Atco, NJ

High School Diploma
06-2008

University Overview

Skills

  • Scheduling
  • Account updating
  • Complaint resolution
  • Money handling
  • Technical support
  • Opening and closing accounts
  • Quality assurance controls
  • Team development
  • Time management
  • Coordination
  • Cultural awareness
  • Multi-line telephone operations
  • Computer proficiency
  • Order fulfillment
  • Lead generation
  • Follow-up skills
  • Product promotion
  • Appointment scheduling
  • Report transcription
  • Credit card payment processing
  • Problem resolution
  • Hospitality and accommodation
  • Data collection
  • Microsoft outlook
  • Customer relationship management (CRM)
  • Tactful and diplomatic
  • Paperwork processing
  • Conflict resolution
  • Sales closing
  • Customer RMA management
  • Quality control
  • Email management
  • Medical terminology
  • Negotiation strategies
  • Courteous demeanor
  • Stress management
  • Spreadsheets
  • De-escalation techniques
  • Staff education and training
  • Call management
  • Warranty service
  • Positive and professional
  • Assertiveness
  • Verbal and written communication
  • Professional telephone demeanor
  • Service standard compliance
  • Administrative support
  • 10-key
  • Team collaboration
  • Banking operations support
  • Prioritization
  • Sales expertise
  • Payment processing
  • New teller training
  • Tracking complaints
  • Technical troubleshooting
  • Typing proficiency

Timeline

Customer Service Representative
Comcast
12.2020 - 11.2023
Fsw
Rowan University college
09.2017 - 05.2021
Janitorial Lead
Simon outlets
06.2017 - 12.2019
Winslow High School
High School Diploma

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Larae PriceCustomer service, Janitor, Food Service Worker, Assistant