Lu Linan
Olympia,WA
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality and education sectors, notably at 23 Kitchens. Excelled in enhancing customer service and food safety practices, demonstrated by training staff and improving service delivery efficiency. Skilled in POS system operations and fostering team support, consistently achieving high-quality standards and positive customer interactions.
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/BOH Line Cook
23 Kitchens
05.2024 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
Paraeducator, Special Education
NTPS
01.2024 - Current
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Maintained positive attitude and affirmatively communicated with each student.
- Interacted physically and verbally with students throughout each day.
Server/BOH Line Cook
Red Robin
06.2022 - 05.2024
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Tulare Union High School
Tulare, CA06-2019
Skills
- Order delivery practices
- Food inspection
- Hostess support
- Team member support
- Table resetting
- Performance improvement
- Exceptional customer service
- Food safety practices
- Point of sale (POS) system operations
- Check payment processing
- Strong work ethic
Certification
- ServSafe
Timeline
Server/BOH Line Cook
23 Kitchens
05.2024 - Current
Paraeducator, Special Education
NTPS
01.2024 - Current
Server/BOH Line Cook
Red Robin
06.2022 - 05.2024
- ServSafe
High School Diploma -
Tulare Union High School
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