Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Languages
Timeline
Generic
Luai Hanania

Luai Hanania

Kissimmee,FLORIDA

Summary

A well networked and results focused who possess proven marketing and leadership skills. Commercially aware and able to successfully lead and motivate sales teams to achieve maximum performance and results. Having a consistent track record in achieving all sales targets set and of improving efficiency, maximize profits whilst minimizing costs.

Overview

23
23
years of professional experience

Work History

CEO

Hanania Towing INC
Kissimmee
02.2021 - Current
  • Roadside assistance

CEO

Hanania Automotive Group
Fredericksburg, VA
04.2016 - 02.2021

Buy and sales used cars

Sales & Marketing Manager

Eagle Transport Services Co. W.I.I
04.2013 - 01.2016
  • Negotiating profitable deals with airlines, shipping lines and overseas agents on a regular basis
  • Establishing and implementing logistics procedures in line with organizational requirements
  • Organizing sales meetings on weekly basis to follow up on our key accounts progress and status
  • Establishing sales dept
  • Strategy that emphasis each sales team member role, responsibility & sales targets
  • Formalizing sales dept
  • Budget
  • Achieving sales targets and maintaining a high level of customer service
  • Ensuring the creation of new key accounts by each sales team member, as 3-5 key accounts should be on board on monthly target basis
  • Ensuring the implementation of daily targets by each sales team members, as 4-5 calls with our key accounts should be done on single day basis
  • Following up on the weekly sales progress report that includes a summary of weekly sales transactions, targets and outcomes
  • Following up on the weekly Won business report provided by sales team members
  • Following up on the weekly Loss business report provided by sales team members with proper justification for the loss
  • Negotiating with local, national and international freight forwarders and couriers to have best competitive rates
  • Handling all correspondence with our worldwide agents to obtain competitive shipping rates and price offers for imported/exported shipments
  • Controlling transportation and distribution costs
  • Maintaining open communication and build strong relationships with our shipping lines, air lines & key accounts
  • Managing all marketing activities, presentations & market trend analysis to meet our marketing & sales targets and objectives
  • Meeting marketing and sales financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions
  • Accomplishing marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs & developing field sales action plans
  • Identifying marketing opportunities by identifying consumer requirements, defining market, competitor's share, and competitor's strengths and weaknesses, forecasting projected business & establishing targeted market share
  • Maintaining regular contact with major customers accounts
  • Responding to all customer complaints or queries in an efficient manner Supporting the Air and Sea freight operations function with the preparation of all documents for the customs clearance department
  • Tracking up on all shipments and providing accurate status for our clients
  • Following up on all quality issues and claim it back with our business suppliers
  • Providing and maintaining a high quality level of after sale services.

Business Development Manager

Crown Logistics Ltd
03.2009 - 03.2013
  • Developing Sales Won Business Strategy
  • Developing Sales plan and setting up sales targets for the sales team
  • Looking up for new business opportunities and handling it to the team as sales lead to follow up on
  • Maintaining open communication and build strong relationships with our shipping lines, air lines & carriers
  • Following up on the daily tasks with our sales team, operations team, freight liners & agents
  • Negotiating with local, national and international freight forwarders and couriers to have best competitive rates
  • Locating potential business deals by contacting potential partners, discovering and exploring opportunities
  • Monitoring & evaluating sales-teams performance, guiding them towards achieving sales targets and establishing effective/scheduled sales reports
  • Handling all correspondence with our worldwide agents to obtain competitive shipping rates and price offers for imported/exported shipments
  • Controlling transportation and distribution costs
  • Maintaining open communication and build strong relationships with our shipping lines, air lines & key accounts
  • Targeting new agents worldwide & new key accounts to maintain good level of competitiveness with all parties.

Sales Manager

Radisson SAS-Amman
08.2004 - 02.2009
  • Following up on company’s key accounts and targeting new accounts to be on board
  • Managing our customer’s events, weddings, conferences & activities
  • Following on customer’s accounts by market segments
  • Providing good accommodation rates to our main key accounts & targeting new accounts to increase our sales revenues
  • Targeting new sponsors for events and occasions
  • Developing sales business strategy to increase our customer base and Won business
  • Achieving sales targets and maintaining a high level of customer service.

Custom Duty Coordinator

DHL Express
10.2000 - 07.2004
  • Ensuring that all shipping documents are aligned with our customs & clearing agencies and as per the Jordanian laws
  • Following up on the clearing process between the clearing agencies and our customers
  • Updating the clearing process status for our customers on daily basis
  • Following up on any missing, damaged and delayed shipments
  • Following up on all required clearing documents to avoid any delay in the process
  • Maintaining and updating knowledge on all customs clearance process to our customers
  • Preparing and processing all customs documents and invoices and manage all contain shipments in coordination with freight carriers and customers
  • Providing weekly progress report for in/out shipments.

Education

Bachelor’s Degree in the Administrative Sciences- Business Administration. -

Faculty of economic & administrative sciences- Al Ahliyya University

Skills

  • Excellent time management and organizational skills
  • Team player with leadership qualities
  • Excellent abilities in communications, sociality & flexibility with different type of people
  • Problem solving and decision-making skills
  • Capable of holding responsibilities; Challenging tasks are enjoyable
  • Mass motivator
  • Appreciate team efforts, encourage collaborative sharing of knowledge and expertise and considered as a driver and motivator for others in the team
  • Action Oriented
  • Excellent speaker and writer in Arabic as native language

Personal Information

Title: Certified Sales, Marketing & Customer services from international consulting & training network – February 2008

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

CEO

Hanania Towing INC
02.2021 - Current

CEO

Hanania Automotive Group
04.2016 - 02.2021

Sales & Marketing Manager

Eagle Transport Services Co. W.I.I
04.2013 - 01.2016

Business Development Manager

Crown Logistics Ltd
03.2009 - 03.2013

Sales Manager

Radisson SAS-Amman
08.2004 - 02.2009

Custom Duty Coordinator

DHL Express
10.2000 - 07.2004

Bachelor’s Degree in the Administrative Sciences- Business Administration. -

Faculty of economic & administrative sciences- Al Ahliyya University

Luai Hanania