Luaine (Lulu) Syverson

Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention. Adaptable and comfortable speaking to customers, has had experience speaking with consumers at the Tacoma Home and Garden Show.

Experienced with creating custom artworks tailored to client specifications, ensuring satisfaction and artistic excellence. Utilizes strong communication and collaboration skills to understand and meet client needs. Track record of delivering high-quality, unique pieces that reflect deep artistic understanding and technical proficiency.

Customer Service

• Handled a variety of customers, one on one, as well as many at a time.
• Received positive feedback from 95% of customers in both work fields.
• Cooperated and came to agreements with customers who were unsatisfied.

Sales and Merchandising

• Consistently meets sales targets as well as exceeds them.
• Implemented creative merchandising strategies that increased product visibility.
• Kept track of merchandise and materials to make sure stock was viable.

Problem-Solving

• Resolved customer complaints efficiently.
• Developed quick reference guide for common issues, reducing frustration for customers.
• Collaborated with team members to address operational challenges.