LUAN HALITI

Provided excellent customer service to ensure repeat customers.

• Checked with customers to ensure that they were enjoying their meals.
• Replenished condiments, silverware, napkins. as needed during meal services.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Greeted guests and answered questions about menu items.

• During my tenure, I served as a mechatronics service technician and supervisor, undertaking diverse roles across various locations in Germany and Belgium. The company, a pioneer in steel belt production and cutting-edge pastillation units, entrusted me with responsibilities ranging from machining mechanical parts to assembling and testing electrical, pneumatic, and hydraulic control systems. My duties extended to combining components, installing and testing hardware components, and overseeing on-site workers to ensure strict adherence to company guidelines and procedures.

• As an OnStar Agent, my role was pivotal in delivering assistance and support to vehicle occupants. I was responsible for responding to emergency situations, providing navigation assistance, and offering crucial vehicle diagnostics. Serving as a lifeline for drivers, I played a key part in tasks such as helping with directions, remotely unlocking doors, and coordinating with emergency services during accidents. My expertise centered around utilizing advanced technology to connect with vehicles, providing a range of services that prioritize safety, convenience, and peace of mind for OnStar subscribers.