Luana Bitaraes
Arlington,MA
Summary
Responsible customer service representative proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dependable cook's assistant committed to speedy, efficient and high-quality kitchen help. High standards for cleanliness with willingness to take on extra tasks to maintain excellent service. Trained in entry meal preparation with knowledge of menu planning and inventory management.
Overview
2
2
years of professional experience
Work History
Department Assistant
Centro De Lingua Portuguesa, UMB
2023.09 - Current
- Collaborate with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provide homework assistance using specific curriculum and materials.
- Develop student confidence through positive reinforcement strategies.
Cashier
MOM's
2023.02 - Current
- Welcome customers and helped determine their needs.
- Help customers complete purchases, locate items, and join reward programs.
- Operate cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Learn duties for various positions and provided backup at key times.
- Train six new employees in various jobs.
Cook's Assistant
Tessie's Bar&Kitchen
2022.08 - 2023.02
- Worked with chef to prepare daily food specials and other supplies.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Worked on salads, desserts and meat preparation to increase kitchen speed.
- Cleaned and maintained work areas, equipment and utensils.
Cashier
Walgreens
2021.09 - 2022.02
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
Education
Bachelor of Arts - Finance
University of Massachusetts - Boston
Boston, MA 2023.09 - Current
Skills
- Multitasking capabilities
- Organizational skills
- Product Restocking
- Drawer Balancing
- Cash Handling
- Customer Service
- Problem-solving abilities
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Bachelor of Arts - Finance
University of Massachusetts - Boston
2023.09 - Current
Department Assistant
Centro De Lingua Portuguesa, UMB
2023.09 - Current
Cashier
MOM's
2023.02 - Current
Cook's Assistant
Tessie's Bar&Kitchen
2022.08 - 2023.02
Cashier
Walgreens
2021.09 - 2022.02
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