Luana Bowers

• Welcomed customers and helped determine their needs.

• Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Strengthened team morale and cooperation by assisting coworkers during peak hours.

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Contributed to team success by completing jobs quickly and accurately.
• Operated register to process payments and collect cash payment for order totals.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.

• Demonstrated adaptability in the face of changing circumstances, remaining flexible and responsive to the evolving needs of the response team and the communities served.
• Enhanced public safety by conducting rapid COVID-19 testing and reporting results promptly.
• Conducted thorough follow-ups with individuals who tested positive for COVID-19, ensuring their adherence to isolation guidelines and monitoring their wellbeing.
• Lent critical care experience and thinking to streamline rapid response team operations.