Luana Lazzaro
Hollywood,FL
Summary
Flexible hard worker ready to learn and contribute to team success. I do not have experience working in airports but I do have the predisposition to learn, adapt and self-improve in everything that at first could be a challenge. I have an intermediate level of English which I would like to work on improving. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote a positive customer experience.
Overview
7
7
years of professional experience
Work History
Server
El patio colombian restaurant
Hollywood , FL
10.2018 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Clothing Seller
Distroy
Ramos Mejia , Buenos Aires, Argentina
01.2017 - 07.2018
- Greeted customers and provided assistance with selection of clothing items.
- Maintained an organized inventory of all merchandise.
- Processed customer payments using cash registers and credit card machines.
- Performed daily opening and closing procedures at store locations.
- Utilized POS software to accurately record transactions and generate reports.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Assisted management team with training new employees on proper store procedures.
Education
Some College (No Degree) - English As A Second Language (ESL)
United International College
Miramar, FL08-2022
High School Diploma -
Inmaculada Concepcion
Buenos Aires, Argentina12-2018
Skills
- Positive and professional
- Memory retention
- Teamwork and Collaboration
- Multitasking
- Reliable and Responsible
- Professionalism
- Time Management
- Team Collaboration
- Active Listening
- Transactions and Cash Handling
- Adaptability
- Problem-solving aptitude
Timeline
Server
El patio colombian restaurant
10.2018 - Current
Clothing Seller
Distroy
01.2017 - 07.2018
Some College (No Degree) - English As A Second Language (ESL)
United International College
High School Diploma -
Inmaculada Concepcion
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