Summary
Overview
Work History
Education
Skills
Languages
Timeline
Volunteer
LUANA SOUZA

LUANA SOUZA

Dacula,GA

Summary

I’m have over 5 years of experience in childcare. I’m very responsible, loving and trustworthy.

Strong driver so no need to worry when I'm transporting as my priority is keeping your child safe.

I pay attention to detail and am very attentive to each child’s individual needs. I value being a babysitter that every family/parent can trust to take amazing care of their child/children.

I’m also a house manager that will make sure all domestic duties are well taken care of. As an extra incentive my services are available for date nights, away trips etc.

I hope to serve you and your family soon!

Overview

11
11
years of professional experience

Work History

Driver

UBER
11.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Cleaned vehicle regularly to maintain professional appearance.

Special Needs Nanny

ALTIDOR FAMILY'S
03.2023 - 08.2023
  • Engaged individuals in recreational and leisure activities to promote socialization and improve quality of life.
  • Transported individuals to appointments and activities to facilitate access to healthcare and community engagement.
  • Worked with individuals with special needs to increase social skills and independence.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Provided emotional support to enhance well-being and coping skills.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Monitored children's play activities to verify safety.
  • Taught children basic life skills, manners and personal hygiene.
  • Supervised children on playground to help develop physical and social skills.
  • Identified warning signs of emotional and developmental problems in children.

Private Nanny

MORRISON FAMILY'S
08.2021 - 02.2023
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Played games, worked on puzzles, and read books to young children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Administered basic first-aid and medication in emergency situations.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Regularly traveled with family to help with vacation activities and childcare.

Private Nanny

LOPEZ FAMILY'S
01.2017 - 02.2021
  • Prepared meals and snacks for children based on dietary guidelines.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Regularly traveled with family to help with vacation activities and childcare.
  • Identified warning signs of emotional and developmental problems in children.
  • Encouraged children to be understanding and patient with others.
  • Helped children complete homework assignments and school projects.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Transported children to and from school, medical appointments and extra-curricular activities.



Sales Consultant

CLARO S/A
07.2014 - 10.2016
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Evaluated customer purchase requirements and recommended best-fit company offerings.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Maximized customer retention by resolving issues quickly.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.

Sales Consultant

MEDEIROS LTDA.
11.2013 - 05.2014
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.

Business Consultant

VIVO S/A
02.2013 - 10.2013
  • Created and managed project plans, timelines and budgets.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
  • Evaluated situations and delivered targeted solutions using various tools and resources.

Sales Representative

FRIOSOL LTDA
05.2012 - 02.2013
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.

Education

Associate of Arts - Teaching English As A Second Language (ESL)

Interactive College of Technology
Atlanta, GA
09.2024

High School Diploma -

MARLENE CAMARGO RIBEIRO
BRAZIL
12.2017

Skills

Nanny/Childcare:

  • Newborn Care
  • Special Needs
  • Autism
  • Valid Driver's License/ Strong Driver
  • Fully Vaccinated
  • Pet Lover and Great Cooker
  • Non-Smoker
  • Formula Feeding
  • Educational Materials
  • Bathing and Dressing
  • Meal Planning and Preparation
  • Household Organization
  • Schedule Creation
  • Household Tasks
  • Plan Activities
  • Running Errands
  • Outdoor Activities
  • Professional Babysitter
  • Excellent Driving Record

Driver/ Delivery:

  • City and Non-City Driving
  • Fuel Efficiency
  • Safe Driving Practices
  • Ability to Lift 50 Pounds
  • Insurance Requirements
  • Shipping and Packaging
  • Food Delivery

Business Consultant/ Sales Consultant:

  • Client Meetings
  • Business Planning
  • Business Intelligence Analysis
  • Offer Negotiations
  • Promote Products
  • Strategic Selling
  • Prospecting Skills
  • Cash Register Operations

Languages

Portuguese
Native or Bilingual
Spanish
Full Professional
English
Limited Working

Timeline

Special Needs Nanny

ALTIDOR FAMILY'S
03.2023 - 08.2023

Driver

UBER
11.2021 - Current

Private Nanny

MORRISON FAMILY'S
08.2021 - 02.2023

Private Nanny

LOPEZ FAMILY'S
01.2017 - 02.2021

Sales Consultant

CLARO S/A
07.2014 - 10.2016

Sales Consultant

MEDEIROS LTDA.
11.2013 - 05.2014

Business Consultant

VIVO S/A
02.2013 - 10.2013

Sales Representative

FRIOSOL LTDA
05.2012 - 02.2013

Associate of Arts - Teaching English As A Second Language (ESL)

Interactive College of Technology

High School Diploma -

MARLENE CAMARGO RIBEIRO

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