LuAnn Ensign
Elyria,OH
Summary
Dynamic and results-oriented professional with extensive experience at Mercy Health Lorain, specializing in diabetes education , hospice care management and home health care. Demonstrated expertise in improving patient outcomes through personalized plans and effective team leadership. Skilled in excellent communication and organizational abilities.
Overview
31
31
years of professional experience
Work History
Diabetes Educator, Quality Coordinator
Mercy Health Lorain
02.2022 - 10.2024
- Facilitated group classes on various aspects of diabetes management, empowering participants to make informed decisions regarding their care.
- Improved patient outcomes by developing personalized diabetes education plans tailored to individual needs.
- Promoted positive behavior change among patients by providing guidance on nutrition, exercise, medication adherence, blood glucose monitoring techniques, and stress management strategies.
- Leveraged strong communication skills to effectively collaborate with both patients and healthcare professionals, fostering a cohesive care environment.
- Provided ongoing support for patients through follow-up appointments and phone consultations, enhancing their ability to manage their condition independently.
- Established strong rapport with patients and their families, fostering trust and open communication throughout the education process.
- Developed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
Hospice Marketing
Mercy Health Lorain
06.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Visiting Nurse
Maxim Healthcare
06.2017 - 02.2022
- Educated patients and families regarding disease processes, interventions and lifestyle changes.
- Demonstrated strong clinical judgment in assessing patients'' vital signs and recognizing early warning signs of potential complications.
- Coordinated with physicians regularly regarding updates on patient conditions and recommended adjustments in treatment protocols when necessary.
- Increased patient satisfaction by providing compassionate, high-quality nursing care in their homes.
- Conducted comprehensive patient assessments to identify health issues, implement interventions, and evaluate treatment effectiveness.
Independent Nurse Contractor
Life Plans
07.1999 - 01.2022
- Complete assessments for Long Term Care Insurance applicants
- Contact and schedule interviews
- Collect medical history and assess ADL and IALD abilities
- Assess medications
- Complete cognitive testing
- Return completed documentation within given time frames
Hospice Clinical Manager
Mercy Health Lorain
10.2013 - 06.2021
- Oversaw overall operation of nursing services and patient care.
- Oversaw compliance with healthcare regulations and standards, maintaining full accreditation status.
- Regularly evaluated employee performance and provided feedback.
- Coordinated multidisciplinary team meetings to streamline patient care plans, improving overall treatment outcomes.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Worked on the floor taking a full assignment caring for hospice patients and competing EPIC documentation
Referral Intake Processor
Mercy Health Lorain
07.2011 - 10.2013
- Provided information about Hospice and Palliative Care Programs to prospective clients
- Coordinated the scheduling of new referrals
- Work collaboratively with other institutions
- Provide support to patient and families
Home Health Nurse Case Manager
Mercy Health Lorain
04.1999 - 07.2011
- Reduced hospital readmissions by closely monitoring patients'' post-discharge recovery progress.
- Evaluated the effectiveness of current treatment plans through ongoing assessment and modification as needed.
- Implemented evidence-based practice guidelines to improve the quality of patient care provided.
- Trained new nursing staff in proper case management techniques, ensuring high levels of competence within the team.
- Managed complex wound care regimens for optimal healing outcomes.
- Increased patient satisfaction by providing compassionate care and fostering strong relationships with patients and their families.
- Acted as a liaison between patients, families, and healthcare professionals to facilitate communication regarding treatment options and plans.
Peritoneal Dialysis Registered Nurse
Dialysis and Nephrology Associates of NE Ohio
04.1996 - 04.1999
- Organized and ran clinics to review patient treatment, administer tests and maintain adequacy of dialysis, general well-being and routine procedures.
- Reduced hospitalizations by closely monitoring patient health and promptly addressing complications.
- Educated patient and support person on performing continuous ambulatory peritoneal dialysis at home.
- Ensured adherence to regulatory standards, maintaining a high standard of care in the dialysis unit.
Charge Nurse
Westbay Care and Rehabilitation Center
10.1993 - 04.1996
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Maintained accurate documentation of patient information, enabling informed decision-making among the healthcare team members.
- Served as a liaison between nursing staff, physicians, and management, fostering open communication channels among all parties involved in patient care.
- Mentored and supervised junior nurses, fostering a supportive and professional work environment.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Education
Associate of Science - Nursing
Lorain County Community College
Elyria, OH06-1993
Skills
- Excellent communication
- Organizational skills
- Multitasking Abilities
- Time management
- Adaptability and flexibility
- Reliability
Timeline
Diabetes Educator, Quality Coordinator
Mercy Health Lorain
02.2022 - 10.2024
Hospice Marketing
Mercy Health Lorain
06.2021 - 02.2022
Visiting Nurse
Maxim Healthcare
06.2017 - 02.2022
Hospice Clinical Manager
Mercy Health Lorain
10.2013 - 06.2021
Referral Intake Processor
Mercy Health Lorain
07.2011 - 10.2013
Independent Nurse Contractor
Life Plans
07.1999 - 01.2022
Home Health Nurse Case Manager
Mercy Health Lorain
04.1999 - 07.2011
Peritoneal Dialysis Registered Nurse
Dialysis and Nephrology Associates of NE Ohio
04.1996 - 04.1999
Charge Nurse
Westbay Care and Rehabilitation Center
10.1993 - 04.1996
Associate of Science - Nursing
Lorain County Community College
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