Summary
Overview
Work History
Education
Skills
Educationcertificationtraining
Timeline
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LuAnn Escobedo

Seminole,FL

Summary

  • More than 20 years' experience as an English/Spanish bilingual bakery professional with an emphasis on customer service, sales, personnel training and business management
  • Innovative problem solver with history of success identifying and implementing appropriate training strategies for diverse audiences to improve team morale and productivity
  • Self-motivated, energetic and charismatic professional who consistently demonstrates strong leadership, dependability and superior work ethic
  • Holds multiple certifications including food handling, training specialist

Overview

10
10
years of professional experience

Work History

Bakery Manager

Winn Dixie
Largo, Florida
11.2021 - Current
  • Used an assortment of tools and techniques to facilitate successful training sessions for hundreds of employees from inception to follow up
  • Monitored trainer behaviors, conducted one on one tutoring sessions and administered performance reviews
  • Monitored staff performance, providing feedback and guidance to ensure quality standards were met.
  • Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures.
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.

Bakery Manager

Sprouts Farmer Market
Tampa, Florida
02.2020 - 09.2021
  • Ensured successful front and backed operations handling product inventory, purchasing and receiving, as well overseeing department staff in producing a wide assortment of quality bakery products for high customer demand and satisfaction
  • Provided all equipment training as well as staff cross training for all phases of preparation, appropriate work flow and quality controls
  • Collaborated with Perishable Manager to conduct staff meetings and resolve service, product and personnel issues
  • Maintained safe and clean environment adhering to all federal, state and local sanitation and safety requirements
  • Ordered necessary ingredients for daily operations, ensuring availability of items needed for recipes.
  • Managed budgeting activities such as forecasting costs, setting prices and controlling expenses.
  • Analyzed financial records such as income statements, balance sheets and cash flow reports.

Bakery Manager

The Fresh Market
Tampa, Florida
08.2018 - 02.2020
  • Managed team of bakers, oversaw daily operations and handled all financial aspects
  • Monitored quality, volume and aesthetics of all baked goods and display presentation
  • Ensured compliance with food safety regulations and health codes in the kitchen area.
  • Maintained inventory of supplies, ingredients and equipment used in the production process.
  • Organized promotional campaigns to drive sales of baked goods through special offers or discounts.
  • Performed administrative tasks such as scheduling employee shifts, preparing payrolls and managing customer complaints.
  • Decorated cakes and pastries, baked breads, tarts, and pies, and created specialty desserts.
  • Scheduled employees to keep bakery shifts well-staffed for peak times and holidays.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.

Technical Sales Representative

Maplehurst Bakeries- Walmart Account
Brownsburg, IN
07.2014 - 08.2017
  • Responsible for training in store bakeries in 8 markets across Western Florida to meet quality control and increase sales in support of high-volume retail company
  • Provide operational assistance, management support and consistent associate training to ensure all grand opening events achieved maximum success
  • Assisted in developing and maintaining relationships with store management and associates while focusing on quality, consistency and productivity
  • Developed and implemented sales strategies for technical products.
  • Conducted market research to identify customer needs and preferences.
  • Provided product demonstrations to clients.
  • Attended industry conferences and trade shows to stay up-to-date on new technologies and innovations in the field.
  • Ensured compliance with company policies and procedures related to technical sales operations.
  • Generated reports on sales performance metrics for management review.
  • Participated in team meetings to discuss progress on current projects or initiatives.
  • Created training materials for new employees related to technical sales processes.
  • Assessed customer needs, explained complex technical information and provided information regarding useful products and promotions.
  • Reported and presented sales, leads and new contacts to management when appropriate.
  • Updated and organized records of customer accounts, contact information and transactions.

Education

Food Handlers Safety Certification -

Academy of Food Safety Professionals
Orlando, FL
03-2022

Some College (No Degree) - Culinary Arts

Montgomery Community College
Pottstown, PA

Skills

  • Expense Tracking
  • Commercial production
  • Cake Decorating
  • Employee Scheduling
  • Supply Ordering
  • Cost Control
  • Order Management
  • Portion Control
  • Expiration Monitoring
  • Sanitation Procedures
  • Supervisory Experience

Educationcertificationtraining

  • Montgomery County Community College, Culinary Arts Associate Degree, 05/01/06
  • Food Safety Certification, 01/01/17

Timeline

Bakery Manager

Winn Dixie
11.2021 - Current

Bakery Manager

Sprouts Farmer Market
02.2020 - 09.2021

Bakery Manager

The Fresh Market
08.2018 - 02.2020

Technical Sales Representative

Maplehurst Bakeries- Walmart Account
07.2014 - 08.2017

Food Handlers Safety Certification -

Academy of Food Safety Professionals

Some College (No Degree) - Culinary Arts

Montgomery Community College

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LuAnn Escobedo