Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Luanna Lury

Santa Fe

Summary

Dynamic Administrative Assistant with extensive experience at Bonita Medical Center, excelling in patient scheduling and insurance billing. Proven ability to enhance customer service and streamline appointment coordination, ensuring efficient operations. Skilled in data entry and adept at managing multiple tasks, consistently delivering high-quality support in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Administrative Assistant Care Coordinator

Bonita Medical Center
Santa Fe
11.2006 - 07.2025
  • Check patient in and out of the office.
  • Pulling charts.
  • Scheduling appointments.
  • Answering phones.
  • Calling referral sources.
  • Billing insurances.
  • IHS coordinator.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Responded to customer inquiries via phone, email, and in person.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Administrative Assistant Care Coordinator

Oral Surgery Center Of Santa Fe
Santa Fe
08.2000 - 11.2006
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Answered incoming calls, directed them to appropriate personnel and took messages.
  • Responded to customer inquiries via phone, email, and in person.
  • Handled cash transactions accurately, balancing the register at the end of each shift.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

Education

High School Diploma -

Santa Fe High School
Santa Fe, NM
05-1983

Skills

  • Patient scheduling
  • Chart management
  • Insurance billing
  • Data entry
  • Customer service
  • Appointment coordination
  • Payment processing
  • Telephone communication
  • Time management
  • Medical bill auditing

References

References available upon request.

Timeline

Administrative Assistant Care Coordinator

Bonita Medical Center
11.2006 - 07.2025

Administrative Assistant Care Coordinator

Oral Surgery Center Of Santa Fe
08.2000 - 11.2006

High School Diploma -

Santa Fe High School

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