Luanne Antonucci

Served as a caregiver for my mother for 3 years.

Greeting customers in a friendly manner. Ringing up purchases. Take tenders of any type. Making sure the front end is clean and neat.

• Verified customer age requirement for alcohol or tobacco purchases.
• Issued receipts, refunds, credits or change due to customers.
• Worked closely with front-end staff to assist customers.
• Processed refunds for worn, damaged and broken merchandise.
• Adhered to company initiatives and achieved established goals.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Improved overall customer purchasing experiences to promote steady revenue.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Counted and balanced cashier drawers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Developed key customer relationships to increase sales.
• Welcomed customers, offering assistance to help find store items.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Fostered relationships with customers to expand customer base and retain business.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Answered customers' questions and provided information on store procedures or policies.
• Scanned items and checked pricing on cash register for accuracy.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Answered customer inquiries regarding store policies and procedures.
• Processed customer payments quickly and returned exact change and receipts.
• Demonstrated product features to align with customer needs.
• Performed other duties as assigned by management.
• Built and maintained productive relationships with employees.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Ensured compliance with all safety regulations within the store environment.
• Followed company security procedures for handling large sums of money.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Greeted customers promptly and responded to questions.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Maintained work area and kept cash drawer organized.
• Checked personal identifications during alcohol and tobacco sales.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
• Processed sales transactions to prevent long customer wait times.
• Conducted price checks for special orders or discounts as requested by customers.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Collected payments and provided accurate change.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Adhered to social distancing protocols and wore mask or face shield.
• Helped customers find specific products, answered questions, and offered product advice.
• Monitored customer order process and addressed customer issues.
• Discounted purchases by scanning and redeeming coupons.
• Maintained updated knowledge through continuing education and advanced training.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Completed day-to-day duties accurately and efficiently.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Maintained schedule of class assignments to meet deadlines.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Maintained cleanliness of front end. Greeting customers in a friendly manner. Ring up items and taking all types of tenders. Encouraged customers to open a kohls credit account.
• Verified customer age requirement for alcohol or tobacco purchases.
• Issued receipts, refunds, credits or change due to customers.
• Worked closely with front-end staff to assist customers.
• Used suggestive selling techniques to promote add-on sales.
• Processed refunds for worn, damaged and broken merchandise.
• Adhered to company initiatives and achieved established goals.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Improved overall customer purchasing experiences to promote steady revenue.
• Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
• Counted and balanced cashier drawers.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Maintained current knowledge of store promotions to highlight sales to customers.
• Kept check-out areas clean, organized and well-stocked to maintain attractive store.
• Developed key customer relationships to increase sales.
• Welcomed customers, offering assistance to help find store items.
• Provided excellent customer service while promoting loyalty programs to increase sales potential.
• Fostered relationships with customers to expand customer base and retain business.
• Accepted cash and credit card payments, issued receipts and provided change.
• Answered customer questions and provided store information.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Answered customers' questions and provided information on store procedures or policies.
• Created successful strategies to develop and expand customer sales.
• Scanned items and checked pricing on cash register for accuracy.
• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
• Answered customer inquiries regarding store policies and procedures.
• Processed customer payments quickly and returned exact change and receipts.
• Demonstrated product features to align with customer needs.
• Performed other duties as assigned by management.
• Built and maintained productive relationships with employees.
• Processed returned merchandise by strictly following store return and exchange procedures.
• Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
• Greeted customers and answered any questions they had about the store's products and services.
• Operated cash register or POS system to receive payment by cash, check and credit card.
• Drove substantial sales through suggestive selling and by promoting add-on purchases.
• Ensured compliance with all safety regulations within the store environment.
• Followed company security procedures for handling large sums of money.
• Answered phone calls to assist customers with questions and orders.
• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Stocked shelves with merchandise when needed.
• Greeted customers promptly and responded to questions.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
• Maintained work area and kept cash drawer organized.
• Trained new team members in cash register operation, stock procedures, and customer services.
• Checked personal identifications during alcohol and tobacco sales.
• Scanned merchandise using point-of-sale system for accurate purchase totals.
• Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
• Presented products and services to prospective and existing customers to meet client needs.
• Processed sales transactions to prevent long customer wait times.
• Conducted price checks for special orders or discounts as requested by customers.
• Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
• Collected payments and provided accurate change.
• Preserved appearance of store by arranging and replenishing displays and merchandise racks.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
• Processed returns and exchanges of merchandise in accordance with store policies.
• Adhered to social distancing protocols and wore mask or face shield.
• Helped customers find specific products, answered questions, and offered product advice.
• Monitored customer order process and addressed customer issues.
• Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
• Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
• Discounted purchases by scanning and redeeming coupons.
• Helped with purchases and signed customers up for rewards program.
• Offered customers carry-out service at completion of transaction.
• Maintained updated knowledge through continuing education and advanced training.
• Understood and followed oral and written directions.
• Assisted with customer requests and answered questions to improve satisfaction.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Completed day-to-day duties accurately and efficiently.
• Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Approached customers and engaged in conversation through use of effective interpersonal and people skills.
• Worked with cross-functional teams to achieve goals.
• Maintained schedule of class assignments to meet deadlines.
• Identified needs of customers promptly and efficiently.
• Displayed strong telephone etiquette, effectively handling difficult calls.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Planned and completed group projects, working smoothly with others.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.