Lu Anne Kirchner
Chandler,AZ
Summary
Dynamic professional with extensive experience in quality control and customer service, notably at Advanced Circuits. Proven ability in quality assurance and problem-solving, enhancing product reliability and client satisfaction. Skilled in inspection documentation and team leadership, fostering a positive work environment while maintaining high standards of cleanliness and organization.
Results-driven cleaning professional with commitment to high standards and delivering exceptional service. Extensive experience in maintaining cleanliness and hygiene in residential settings, contributing to comfortable and healthy living environment. Known for reliability, adaptability, and strong teamwork skills, consistently meeting dynamic needs of clients.
Overview
8
8
years of professional experience
Work History
House Cleaner
Self Employed
07.2024 - Current
- Performed thorough cleaning of residential spaces, ensuring high standards of cleanliness and organization.
- Utilized effective cleaning techniques and eco-friendly products to enhance client satisfaction.
- Managed scheduling and communication with clients to accommodate their needs and preferences.
- Implemented time management strategies to optimize daily cleaning tasks efficiently.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
Quality Control Technician
Advanced Circuits
09.2023 - 07.2024
- Conducted quality inspections on products to ensure compliance with specifications.
- Assisted in the documentation of inspection results and non-conformance reports.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Utilized measurement tools and equipment to assess product quality effectively.
- Participated in training sessions to enhance knowledge of quality assurance practices.
- Reported findings to supervisors, contributing to continuous improvement initiatives in quality management systems.
- Maintained quality documentation and records for conformance with relevant standards.
Production Worker
Elwood Staffing
01.2023 - 07.2023
- Operated machinery to assemble products efficiently and maintain quality standards.
- Conducted routine inspections to ensure compliance with safety regulations and operational guidelines.
- Collaborated with team members to streamline production processes and reduce downtime.
- Adapted quickly to changing priorities, ensuring consistent productivity throughout shifts.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Janitor
Sam's Club
06.2021 - 12.2022
- Maintained cleanliness and sanitation standards throughout store facilities.
- Operated floor cleaning equipment to ensure safe shopping environment.
- Conducted regular inspections to identify maintenance needs and hazards.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Managed inventory of cleaning supplies, ensuring availability for daily tasks.
- Developed and maintained positive relationships with customers through friendly interactions while performing duties.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Assistant Store Manager
Goodwill (GCNA)
08.2019 - 05.2021
- Supervised daily store operations, ensuring adherence to company policies and procedures.
- Trained and mentored new staff on customer service standards and operational best practices.
- Managed inventory control processes, optimizing stock levels to reduce shrinkage.
- Conducted regular performance evaluations, providing feedback to improve team productivity.
- Analyzed sales data to identify trends and opportunities for process improvements.
- Coordinated schedules and delegated tasks to ensure efficient workflow during peak hours.
- Resolved customer complaints effectively, enhancing overall customer satisfaction ratings.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Quality Control Inspector
Yangfeng Automotive Interiors
03.2017 - 07.2019
- Inspected products for compliance with quality specifications and standards.
- Conducted routine testing and evaluation of materials and finished goods.
- Documented inspection results and communicated findings to production teams.
- Developed and implemented quality control procedures to enhance product reliability.
- Collaborated with engineering teams to address non-conformance issues effectively.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
Education
Belvidere High
Belvidere, IL05-1991
Skills
- Cleaning and sanitization
- Customer service
- Housekeeping
- Bathroom sanitation
- Quality assurance
- Safe cleaning with chemicals
- Visual inspections
- Quality control
- Product inspection
- Inspection documentation
- Inspections and reviews
- Quality processes
- Materials testing
- Measurement techniques
- Problem-solving
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Attention to detail
- Employee scheduling
- Hiring and training
- Staff management
- Work Planning and Prioritization
Timeline
House Cleaner
Self Employed
07.2024 - Current
Quality Control Technician
Advanced Circuits
09.2023 - 07.2024
Production Worker
Elwood Staffing
01.2023 - 07.2023
Janitor
Sam's Club
06.2021 - 12.2022
Assistant Store Manager
Goodwill (GCNA)
08.2019 - 05.2021
Quality Control Inspector
Yangfeng Automotive Interiors
03.2017 - 07.2019
Belvidere High
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