Dynamic Office Manager with a proven track record at Precision Laser Processing, excelling in customer service and organizational skills. Successfully streamlined operations and maintained confidentiality while enhancing team dynamics. Expert in inventory control and adept at fostering relationships, ensuring a positive work environment and compliance with company policies.
Overview
19
19
years of professional experience
Work History
Office Manager
Precision Laser Processing
09.2005 - 09.2024
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Education
High School Diploma -
Cottonwood High
Murray, UT
05-1976
Skills
Customer service
Office management
Organizational skills
Office administration
Data entry
Customer relations
Billing
Bookkeeping
Credit and collections
Relationship building
Mail handling
Inventory control
Human resources
Accomplishments
As an office manager I made sure all orders to be picked were ready when customers came in. Set up emails to send invoices to so paper invoices were reduced. The office and work areas were kept clean and organized. I had a wonderful relationship with all employees and customers.