Lubella Guerrero
Pharr
Summary
Dynamic Human Resources Manager with a proven track record at SanThom Enterprise LLC, excelling in recruitment management and HR policy development. Adept at enhancing workplace culture and compliance oversight, I drive workforce improvements and foster effective communication, ensuring a motivated and engaged team.
Overview
20
20
years of professional experience
Work History
Human Resources Manager
SanThom Enterprise LLC
Weslaco
10.2021 - Current
- Managed recruitment processes, including job postings and candidate interviews.
- Developed and implemented HR policies to enhance workplace culture.
- Facilitated employee onboarding and training programs for new hires.
- Administered benefits programs and resolved employee inquiries effectively.
- Coordinated employee engagement initiatives to boost morale and retention.
- Ensured compliance with labor laws and company policies consistently.
- Collaborated with management to address workforce planning needs efficiently.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Created job postings, tracked applicants and maintained applicant database.
- Identified, screened and interviewed potential employees.
- Directed HR programs, policies and processes to improve operational efficiency.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Organized orientation sessions for new hires and provided them with onboarding information.
Import and Export Coordinator
Cain Customs Brokers/Roser and Cowen Logistics
Hidalgo
03.2009 - 09.2021
- Coordinated import and export documentation to ensure compliance with regulations.
- Managed logistics schedules to optimize shipment timelines and resources.
- Communicated with vendors to gather necessary shipping information and updates.
- Assisted in tracking shipments using logistics software for timely updates.
- Prepared customs paperwork for smooth clearance of goods across borders.
- Processed documents including bills of lading, invoices, and other import and export related paperwork.
- Maintained accurate records of shipments, customs documents, and communications.
Medical Biller
Guajira Family Clinic & Diabetes Care
McAllen
02.2006 - 04.2009
- Process medical claims using electronic billing systems.
- Verify patient insurance information for accuracy and completeness.
- Communicate with healthcare providers regarding billing inquiries.
- Review and correct claim denials to ensure timely payments.
- Maintain patient records in compliance with privacy regulations.
- Generate monthly billing statements for patients and insurance companies.
- Collaborate with the administrative team to streamline billing processes.
- Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
- Contacted insurance providers to verify insurance information and obtain billing authorization.
- Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Education
Lawyer - Law
Universidad Valle Del Bravo
Tamaulipas, MX07-1991
Skills
- Recruitment management
- Performance evaluation
- Data analysis
- Effective communication
- Time management
- Confidentiality adherence
- Workforce improvements
- Labor law compliance
- Background checks
- Training programs
- HR leadership
- New employee orientation
- Unemployment claims management
- Benefits programs
- HR policy development
- Employee onboarding
- Benefits administration
- Workforce planning
- Compliance oversight
Timeline
Human Resources Manager
SanThom Enterprise LLC
10.2021 - Current
Import and Export Coordinator
Cain Customs Brokers/Roser and Cowen Logistics
03.2009 - 09.2021
Medical Biller
Guajira Family Clinic & Diabetes Care
02.2006 - 04.2009
Lawyer - Law
Universidad Valle Del Bravo
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