Summary
Overview
Work History
Education
Skills
Personal Information
Birth Location
Languages
Community Work
Certification
Remarks
Timeline
Generic
LUBNA ABU SALEM

LUBNA ABU SALEM

Summary

I am a results-driven content marketing specialist with a proven track record in researching and implementing effective content strategies. I am adept at creating diverse content types and ensuring brand consistency across platforms. In addition to being skilled in optimizing content for SEO and SMO, tracking analytics, and providing data-driven insights.

Most importantly, I am well known to be a collaborative team player with excellent communication, organizational, and managerial skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Content Marketing Specialist

Mash World digital marketing agency
10.2021 - 05.2023
  • Research and Strategy:

- Researching content and consumer trends.

- Developing content marketing strategies for target buyer personas and goals. - Monitoring competitor activities in content marketing initiatives.

- Analyzing website traffic data through Google Analytics.

- Conducting keyword research for SEO optimization.

- Identifying new technologies or trends in content marketing.

- Evaluating the effectiveness of marketing, advertising, and communication programs.

- Participating in the development and implementation of the whole online marketing strategy, and/or the growth marketing strategy.


  • Content Creation and Management:

- Creating diverse content (blogs, websites, ads, social media).

- Proofreading and editing content before publishing.

- Implementing SEO and SMO strategies in content.

- Managing content calendars for consistency.

- Coordinating with content writers, designers, and other specialists.

- Optimizing blog posts for SEO purposes.

- Crafting engaging email newsletters, and monitoring newsletters as part of the marketing automation strategy.

- Managing website updates, including copywriting and editing.

- Building and managing successful content marketing calendars.

- Developing processes for streamlined production of quality materials.

- Repurposing content for several platforms.

- Maintaining an active presence on relevant social media channels.

- Providing ongoing training sessions on effective content creation.


  • Analysis and Reporting:

- Tracking content analytics and generating reports.

- Measuring the effectiveness of marketing, advertising, and communication programs.

- Establishing metrics to track the success of content initiatives.

- Managing budgeting processes for tools and services.


  • Collaboration and Leadership:

- Collaborating with cross-functional teams for project execution.

- Building relationships with industry influencers.

- Leading cross-functional teams in executing digital advertising campaigns.


  • Market Research and Data Analysis:

- Gathering data on competitors, prices, sales, and marketing methods.

- Collecting and analyzing data on customer demographics, preferences, and buying habits.

- Preparing reports on findings from market research projects.

- Attending staff conferences to provide management with information and proposals.

- Summarizing raw data, analyzing findings, and making recommendations.

- Analyzing website traffic data through Google Analytics to identify opportunities for improvement in content performance.


  • Digital Presence and Optimization:

- Evaluating digital presence to define digital strategies.

- Developing content marketing plans for product launches and campaigns.

- Tracking campaign results using Google Analytics and optimizing through A/B testing.

- Implementing SEO strategies to increase and maintain organic traffic.


  • Creative Input:

- Participating in brainstorming sessions for creative team collaboration.

- Generating ideas for new topics aligning with company objectives.

- Producing multimedia assets, including video scripts, and storyboards.


  • Education and Training:

- Continued education and advanced training in relevant content marketing courses and workshops.


Social Media Marketing Specialist

Freelancer
09.2017 - 09.2021
  • Strategy and Planning:

- Developing a comprehensive social media strategy for brand awareness and engagement.

- Conducting keyword research for relevant content topics.

- Developing processes to streamline workflow during campaign launches.

- Researching trends in the digital marketing industry and identifying growth opportunities.

- Identifying new technologies for potential integration into the current strategy.

- Planning budget allocations based on analytics data.

- Exploring new ways to engage and identifying new social networks for target audiences.


  • Content Creation and Management:

- Creating and managing content calendars for all social media channels.

- Collaborating with the design team to create visually appealing graphics for social media posts.

- Engaging in dialogues with target audiences to advocate for and represent the company.


  • Advertising and Campaign Management:

- Implementing social media advertising campaigns.

- Implementing A/B testing methods to optimize performance of paid campaigns.

- Executing and managing social media campaigns to inform search marketing tactics.


  • Analytics and Reporting:

- Analyzing metrics from various social media platforms to measure campaign success.

- Generating daily, weekly, and monthly reports tracking audience sentiments and campaign progress against KPIs.

- Identifying appropriate Key Performance Indicators (KPIs) and reporting key metrics from digital campaigns.


  • Training and Collaboration:

- Training junior staff members in social media content planning and management.

- Coordinating with cross-functional teams to ensure messaging consistency across all channels.


  • Cross-Functional Tasks:

- Coordination with the influencers marketing team to drive website traffic and brand recognition.

- Coordinating with the SEO marketing team to ensure visibility in search engine results pages.


  • Market Analysis and Vendor Relations:

- Monitoring competitor activity on social media sites and identifying areas of improvement.

- Participating in the development and implementation of online marketing strategy/ Growth marketing strategy.

- Monitoring and analyzing sales promotion results to determine cost-effectiveness of campaigns.

- Identifying search query trends, real-time search, and market opportunities.

- Assisting in the evaluation and negotiation of contracts with vendors and online partners.


Sr. Marketing and Public Relations Officer

Elite Pharma Services Company
05.2016 - 07.2017
  • Strategic Marketing Leadership:

- Spearheading the development and implementation of comprehensive marketing strategies aligned with organizational objectives.

- Proactively engaging in market research endeavors to identify emerging trends and opportunities for strategic positioning.


  • Public Relations Management:

- Handling inquiries from the public, the press, and affiliated organizations with a focus on maintaining a positive and reputable organizational image.

- Acting as a liaison between the organization and external stakeholders to foster positive relationships and manage communications effectively.


  • Event Planning and Execution:

- Planning and orchestrating promotional and public relations events, including press conferences, open days, and specialized lectures related to managerial, financial, and pharmaceutical domains.

- Ensuring seamless execution of events, optimizing opportunities for media coverage and audience engagement.


  • Promotional Opportunities:

- Offering clients valuable information regarding new and strategic promotional opportunities to enhance brand visibility and market presence.

- Collaborating with cross-functional teams to identify and leverage innovative promotional channels.


  • Client Communication:

- Establishing robust client communication channels, providing timely and relevant information about promotional initiatives and public relations activities.

- Offering insights into new promotional avenues that align with client goals and objectives.


  • Budget Planning and Allocation:

- Strategically planning and allocating budgets for promotional and public relations events to maximize impact and return on investment.

- Evaluating cost-effectiveness and ensuring efficient financial management in line with organizational priorities.


  • Continuous Professional Development:

- Demonstrating commitment to continuous learning and staying abreast of industry advancements, emerging technologies, and evolving trends.

- Participating in professional development opportunities to enhance expertise in marketing and public relations.


  • Team Collaboration:

- Collaborating seamlessly with cross-functional teams to synchronize marketing and public relations efforts with overarching organizational strategies.

- Providing strategic guidance to junior staff members and fostering a culture of excellence and innovation within the team.


Sr. Business Development and Marketing Officer - Project Based

COBRA for Medical and Engineering Supplies
06.2015 - 03.2016
  • Identifying new leads and potential new markets
  • Participating in business and marketing strategies' planning
  • Developing quotes and proposals
  • Dealing with the inquiries of other company partners
  • Organizing related events
  • Attending conferences, meetings, and industry events
  • Providing clients with information about new promotional opportunities.

Sr. Business Development and Marketing Officer - Project Based

Knowledge Towers National Academy - one of COBRA Mes.' Investments
06.2015 - 03.2016
  • Identifying new leads and potential new markets
  • Participating in business and marketing strategies' planning
  • Developing quotes and proposals
  • Dealing with the inquiries of other company partners
  • Organizing related events
  • Attending conferences, meetings, and industry events
  • Providing clients with information about new promotional opportunities.

Teacher Assistant (Scholarship)

The University of Jordan - Business Faculty/Marketing Department
10.2014 - 12.2014
  • Reinforce lessons presented by university professors in the marketing department by reviewing material with students one-on-one or in small groups.
  • Help university professors in the marketing department with record-keeping, such as tracking attendance and calculating grades.
  • Help university professors in the marketing department prepare for lessons by getting materials ready or setting up equipment.
  • Help supervise and monitor students in exams
  • Help university professors in the marketing department to develop and conclude their theses and researches.


Quality Assurance Team Leader and Project Coordinator

Softact - Microsoft Golden Partner
06.2013 - 11.2013
  • Review requirements, specifications and technical design documents to provide timely and meaningful feedback
  • Create detailed, comprehensive and well-structured test plans and test cases
  • Estimate, prioritize, plan and coordinate testing activities
  • Identify, record, document thoroughly and track bugs
  • Perform thorough regression testing when bugs are resolved
  • Develop and apply testing processes for new and existing products to meet client needs
  • Liaise with internal teams (e.g
  • Developers and product managers) to identify system requirements
  • Monitor debugging process results
  • Investigate the causes of non-conforming software and train users to implement solutions
  • Track quality assurance metrics, like defect densities and open defect counts
  • Stay up-to-date with new testing tools and strategies.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Used SQL to validate test results and recommend corrective actions.
  • Developed comprehensive test plans based on project requirements, ensuring complete coverage of functional and non-functional aspects.
  • Incorporated delivery requirements into planning of testing schedules.
  • Streamlined the bug reporting process, allowing for faster resolution of identified issues.
  • Led a cross-functional team to successfully identify, prioritize, and resolve critical software defects.
  • Contributed to successful product launches by validating functionality across multiple platforms under tight deadlines.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Documented testing procedures for developers and future testing use.

Quality Assurance Tester

Globitel Software Company
01.2012 - 05.2013
  • Maintained detailed documentation throughout the testing process for easy reference during future projects.
  • Incorporated delivery requirements into planning of testing schedules.
  • Conducted risk assessments to prioritize critical areas for focused testing efforts.
  • Increased efficiency of the QA process by introducing relevant tools for automation, reporting, and collaboration.
  • Recommended changes and corrections to developers for optimal software performance and usability.
  • Continuously updated skills in emerging technologies and methodologies to stay current in the rapidly evolving field of software quality assurance testing.
  • Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
  • Supported continuous improvement initiatives by analyzing root causes of defects and recommending corrective actions.
  • Tested functional and compatibility of new programs or updates in comparison to existing applications.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Escalated issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Improved software quality by executing comprehensive test plans and test cases.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.
  • Completed pre-implementation testing for new system modifications to assess potential impacts.
  • Contributed to successful product releases, ensuring adherence to established QA standards and methodologies.

Account Executive

Channels Team Marketing and Promotion Company
08.2011 - 12.2011
  • Meeting clients to discuss their advertising needs
  • Working with account planners and promotion executives to devise a campaign that meets the client's brief and budget
  • Presenting campaign ideas and costings to clients
  • Negotiating with clients, solving any problems and making sure deadlines are met
  • Checking and reporting on the campaign's progress
  • Keeping in contact with the client at all stages of the campaign
  • Managing the account's budget and invoicing the client
  • Searching for new business leads.

Sales Promoter - Part Time Job

Channels Team & Go Direct Marketing and Promotion Companies
01.2010 - 06.2011
  • Sold and Promoted products manufactured by Coca Cola Company, Nuqul Group, Activia, and others
  • Achieved highest sales volume among colleagues.
  • Collaborated with different brands' teams to optimize customer experience and improve competitive position and profitability of organization.
  • Educated customers on product features and answered questions regarding product use.
  • Trained new team members in sales techniques and company protocols, fostering an environment of continuous learning and professional development.
  • Increased sales by effectively communicating product benefits.

Education

Intensive Diploma in Social Media Marketing -

EBC / Princess Sumaya University For Technology
Jordan
12.2017

Master's Degree in MBA / Marketing -

The University of Jordan
Jordan
06.2016

BSc. Computer Information Systems -

The Hashemite University
Jordan
06.2011

General Secondary Education Certificate - Information System Branch

The Latin Patriarchate School
Jordan
06.2007

Skills

  • Web analytics in Google Analysis & Search Console
  • SPSS data collection and analysis
  • Microsoft Office Programs
  • SEO-friendly content writing
  • Search Engine Optimization
  • Cultural Awareness
  • HTML and CSS Basics
  • Competitive Research
  • Strategic Planning
  • Podcast Production
  • Content Management
  • WordPress Management

Personal Information

  • Date of Birth: 5th, January, 1990
  • Gender: Female
  • Nationality: Jordanian
  • Social Status: Married

Birth Location

Bucharest, Romania

Languages

Arabic
Native or Bilingual
English
Full Professional
French
Limited Working

Community Work

  • Think of Others Initiative - 2012 till now:

Founder and Member, Initiating home projects under the title of "Empowering Women in the 22 poverty zones in Jordan" and providing

immediate assistance in some poverty zones when needed.


  • Yes & Together To Raise The Morale Of Cancer Patients' Association - 2012 till now:

Active Member, Focusing on the psychological aspect of the cancer patients and their families to overcome this disease.


  • Injaz NGO Foundation - 2007 till 2011:

Volunteer and University Group Organizing Member, Recruiting volunteer professors and teachers for other Injaz Social programs funded by

USAID. And organizing Injaz's annual events.

Certification

  • The Art of Podcast Production - 2023

Offered by Abdul-Hameed Shoman Foundation.


  • Excel for Human Resources Management - 2017
    Offered by “Amman Chamber of Commerce”.


  • Path to Employment - Jul 2016
    Youth exchange integration+ project which took place in Kobuleti /Georgia from 24-31/07/2016. Offered by
    Erasmus+.


  • SPSS - 2016
    SPSS course for Data Analysis.


  • Success Skills training course - 2009
    Took place at the Hashemite University. Offered by
    "Injaz" NGO Foundation.

Remarks

Lived in U.S.A. Algeria, Iran, and Pakistan, and traveled to the Maldives, Sirilanka, Georgia country, Turkey, Egypt, U.A.E, and Syria, which gave me the opportunity to learn about people and cultures.

Timeline

Content Marketing Specialist

Mash World digital marketing agency
10.2021 - 05.2023

Social Media Marketing Specialist

Freelancer
09.2017 - 09.2021

Sr. Marketing and Public Relations Officer

Elite Pharma Services Company
05.2016 - 07.2017

Sr. Business Development and Marketing Officer - Project Based

COBRA for Medical and Engineering Supplies
06.2015 - 03.2016

Sr. Business Development and Marketing Officer - Project Based

Knowledge Towers National Academy - one of COBRA Mes.' Investments
06.2015 - 03.2016

Teacher Assistant (Scholarship)

The University of Jordan - Business Faculty/Marketing Department
10.2014 - 12.2014

Quality Assurance Team Leader and Project Coordinator

Softact - Microsoft Golden Partner
06.2013 - 11.2013

Quality Assurance Tester

Globitel Software Company
01.2012 - 05.2013

Account Executive

Channels Team Marketing and Promotion Company
08.2011 - 12.2011

Sales Promoter - Part Time Job

Channels Team & Go Direct Marketing and Promotion Companies
01.2010 - 06.2011

Intensive Diploma in Social Media Marketing -

EBC / Princess Sumaya University For Technology

Master's Degree in MBA / Marketing -

The University of Jordan

BSc. Computer Information Systems -

The Hashemite University

General Secondary Education Certificate - Information System Branch

The Latin Patriarchate School
LUBNA ABU SALEM