Lubna Atta
Miami,FL
Summary
Highly organized Communications Specialist and a Business Development coordinator with an exceptional work ethic seeking a full-time job which offers the opportunity to utilize strong interpersonal skills and ability to quickly build rapport with individuals. Strong track record of commended performance throughout employment and a fast learner committed to delivering quality work while exceeding expectations. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
9
9
years of professional experience
Work History
Business Development Coordinator
Bean Automotive Group/Lexus of West Kendall
10.2019 - Current
- Make outbound calls to schedule sales appointments
- Receive inbound calls and internet inquiries
- Utilize CRM to complete ongoing follow up phone calls, emails, and texts
- Answer all questions about Lexus products professionally
- Maintain professional communication with clients over the phone and in store
- Create scripts for outbound calls, emails, and texts
- Plan and organize sales events and conferences with team members weekly.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Planned marketing initiatives and leveraged referral networks to promote business development.
Assistant Manager
Vita Foods/ Fuddruckers
05.2014 - 08.2019
- Everyday functions of the store, scheduling, inventory, ordering, training, and general customer service
- Maintain labor throughout all shifts
- Manage front and back of the house
- Train service staff to enhance customer service
- Counsel and discipline employees when and if necessary.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
Shift Leader/Supervisor
Vita Foods/ Fuddruckers
- Run everyday functions of the restaurant, vendors orders, and training
- Maintain employee's performance by constantly evaluating and training them
- Run smooth operations throughout shifts
- Ensure pre-shifts duties are ready and done for each shift.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Producer/Director/Public Relations
Jorday Web TV
- Film and short news reports making
- Use and run advanced equipment and programs (Final cut).
- Maintained proactive media relations program by distributing news releases for placement.
- Monitored and evaluated industry media coverage by managing social media platforms and contributing engaging articles to range of industry publications.
- Implemented content editorial calendar to plan marketing campaigns and manage content.
- Executed social media plans to create cohesive online presence.
- Led crisis communications and media relations activities in response to challenging situations.
Education
Bachelor of Arts - organizational communications and public Relations
Florida International University
Miami, FLSkills
- Written and verbal communication skills
- Conflict resolution and strategic planner
- Team management and decision-making
- Critical thinker, analytical reasoning, and creativity
- Multitasker, active listener, and quick learner
- Performance Tracking and Evaluations
Languages
Arabic
Native or Bilingual
English
Native or Bilingual
French
Elementary
Spanish
Limited Working
Timeline
Business Development Coordinator
Bean Automotive Group/Lexus of West Kendall
10.2019 - Current
Assistant Manager
Vita Foods/ Fuddruckers
05.2014 - 08.2019
Shift Leader/Supervisor
Vita Foods/ Fuddruckers
Producer/Director/Public Relations
Jorday Web TV
Bachelor of Arts - organizational communications and public Relations
Florida International University
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