Lubna A. Safi
Literacy Connection Programs
Franklin,FRANKLIN,OH
3
Languages
2027
years of professional experience
Dedicated Customer Service and Sales Specialist with a background in education and community engagement. Bilingual in Arabic & English. With proven leadership skills and strong commitment to public service. Certified by the NRF Foundation in 2025.
Work History
ESL Tutor
4 Months- Facilitated English as a Second Language (ESL) instruction for diverse adult learners, tailoring lessons to meet individual needs. Collaborated with program coordinators to monitor and enhance student progress and engagement.
- Instructed students on safe driving techniques and traffic laws.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Assisted customers with product selection, ensuring satisfaction and enhancing their shopping experience.
- Assisted customers in both English and Spanish to resolve inquiries and issues efficiently.
- Assisted customers with Spanish-language inquiries in a timely and professional manner.
- Developed and implemented time management strategies to enhance team productivity.
- Coordinated project timelines to ensure alignment with organizational goals.
Community Engagement Volunteer
1 Year- Led youth activities and coordinated community events.
- Assisted in organizing community events, promoting engagement and participation.
- Coordinated volunteer schedules to ensure adequate coverage for park activities.
Author (Barrier Narrative)
- Published work that focused on self-development
- Developed engaging narratives to captivate diverse audiences.
- Conducted thorough research to ensure accuracy and depth in writing.
- Collaborated with editors to refine content for clarity and impact.
Education
Customer Service & sales Specialist - LEBANON,OH
Life Coach Certification - Online Marketing
BASIC INSTRUCTOR COURSE: CLASS D - DAYTON,OH
Skills
Languages: Arabic
English
Intermediate Turkish.
Technical: Microsoft Word
Docs & Drive; Figma.
Soft Skills: Leadership
Conflict resolution techniques
Communication
Punctuality
Social skills.
Teaching English
Self-evaluation
Teaching strategies
Interests
Hiking
Reading
Traveling
Teaching
Languages
Arabic
Full Professional
Spanish
Professional Working
English
Professional Working
Timeline
ESL Tutor
Literacy Connection Programs
04.2026 - CurrentRead More
Community Engagement Volunteer
Scout Program & Public Parks
01.2024 - 01.2025Read More
Expert Global Certifications
Life Coach Certification from Online Marketing
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Author (Barrier Narrative)
Barnes & Noble
2023 - 2024Read More
NRF Foundation
Customer Service & sales Specialist from LEBANON,OH
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YOUTH DRIVING SCHOOL
BASIC INSTRUCTOR COURSE: CLASS D from DAYTON,OH
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