Lubna Zeidan
Austin
Summary
Dynamic leader with a proven track record at Interfaith Action of Central Texas, excelling in employee engagement and organizational strategy development. Cultivated strong partnerships and enhanced team collaboration, resulting in increased retention rates. Skilled in project coordination and creative problem-solving, fostering a culture of continuous improvement and professional growth.
Overview
23
23
years of professional experience
Work History
Director, Employee Engagement and Support
Interfaith Action of Central Texas (iACT)
01.2024 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Refugee Program Co-Director
Interfaith Action of Central Texas (iACT)
10.2022 - 12.2023
- Collaborated with other co-director to streamline operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Supervised and supported permanent and temporary staff in an inclusive environment.
- Ensured clients were receiving the services they need in a sensitive and effective way.
- Oversaw grant implementation and ensured reports were submitted correctly and on time
- Helped solve complex problems and challenges as needed.
Refugee Program Director
Interfaith Action of Central Texas (iACT)
10.2002 - 10.2022
- Assisted in applying for federal grants by creating relevant programs and their parameters
- Scheduled and supervised staff work and trainings.
- Mentored team members for professional development.
- Oversaw and implemented grants, communicated with granters , prepared or assisted in preparing regular reports as needed.
- Designed customized training programs to enhance staff knowledge and skills.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Established strong partnerships with internal and external stakeholders.
Education
Master of Arts - English Literature
University of Texas of The Permian Basin
Odessa, TX08-1980
Bachelor of Arts - English
American University of Beirut
Beirut, Lebanon06-1973
Skills
- Cultivating strong partnerships
- Organizational strategy development
- Strong written communication skills
- Strategic decision-making
- Employee engagement
- Resource allocation oversight
- Project coordination
- Creative problem-solving
Accomplishments
- Supervised team of [Number] staff members.
- Achieved [Result] through effectively helping with [Task].
- Collaborated with team of [Number] in the development of [Project name].
Languages
Arabic
Native or Bilingual
Timeline
Director, Employee Engagement and Support
Interfaith Action of Central Texas (iACT)
01.2024 - Current
Refugee Program Co-Director
Interfaith Action of Central Texas (iACT)
10.2022 - 12.2023
Refugee Program Director
Interfaith Action of Central Texas (iACT)
10.2002 - 10.2022
Master of Arts - English Literature
University of Texas of The Permian Basin
Bachelor of Arts - English
American University of Beirut
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