I am Technology Consultant with over 9 years of experience in SAP SuccessFactors. I have held various roles in these implementations including both Technical and Functional Lead where I was responsible for business analysis, managing projects, leading workshops, designing business processes, designing system integrations, and completing system configuration and deployments. I specialize in PMGM, CDP, Succession, RCM and ONB.
Overview
11
11
years of professional experience
Work History
Principal Human Resources Technology Analyst
Charles River
04.2023 - Current
Led implementation of SuccessFactors enhancements for Performance and Goal Management, Career Development Planning & Mentoring, Succession Management, Ad Hoc Reporting and Roles-Based Permissions.
Facilitated requirement gathering workshops.
Facilitated end-user training and UAT.
Developed project intake process for HR Operations team.
Created and maintained business documentation: Configuration workbooks, business process documents, testscripts, user guides & training material.
Maintained SuccessFactors Talent Modules ensuring optimal performance and reliability.
Collaborated with various areas of the organization to develop key business decisions (Business, IT, HR and Payroll).
Performed escalation-level support and problem resolution
for both technical and data issues within SF application.
Talent Management Sr Advisor
Southern California Edison
06.2019 - 04.2021
Led implementation of new SuccessFactors Talent Management modules and various enhancements stemming from HR Technology initiatives.
Led system configuration for cross-platform updates.
Collaborated with HR leaders and internal/external stakeholders to identify business requirements related to technology needs, define scope, perform cost benefit analysis, build business cases, and develop conceptual specifications to address complex business issues and problems.
Developed project plans implement technology solutions.
Facilitated fit/gap analysis process and assessments to ensure identification of functional gaps between business requirements and current system functionality.
Managed design requirements and maintenance pf HR intranet content.
Drove and supported development of web-based communications, tools and materials.
Business and System Integration Consultant
Accenture
04.2013 - 03.2019
Led Global Design Workshops with an audience of individual contributors to senior management (including VP of HR and CIO).
Managed and deployed SuccessFactors Performance and Goal Management, Continuous Performance Management, Career Development Planning and Mentoring, Succession Management, Recruiting Management and Onboarding 1.0 solution to global organizations.
Developed and deployed Position Management across 70 countries that improved business efficiency and increased custom satisfaction.
Managed teams of 4-6 resources completing system implementation.
Served as Subject Matters Expert both internally and externally for Talent Management processes.
Compiled project artifacts: configuration workbooks, leading practice business process documents, test and testscripts.
Led end-to-end system testing and post-project hyper-care.
Performed escalation-level support and problem resolution for both technical and data issues within SF application.
Collaborated with various areas of the organization to develop key business decisions (Business, HR and IT).
Assisted in business development engagement: business proposals creation and project sales participation.
Education
BCom IT Management -
University of Johannesburg
Johannesburg, South Africa
12.2011
Skills
SAP SuccessFactors (Performance & Goal Management, Career Development Planning & Mentoring, Succession Management, CPM, Recruiting, Onboarding 10, Position Management, Job Profile Builder, Ad Hoc Reporting, Data Mapping)
Manager: Design and Delivery Resilience Programs at Kaiser Permanente Educational TheatreManager: Design and Delivery Resilience Programs at Kaiser Permanente Educational Theatre