Luc Blow
Mission
Summary
Dynamic and results-oriented professional with extensive customer service experience across multiple industries. Proven ability to communicate effectively and solve problems efficiently. Eager to leverage my strong interpersonal skills and quick learning ability to contribute to a SaaS company's business development and sales efforts. Seeking an entry-level Business Development Representative or Sales Development Representative role to drive growth and customer engagement.
Overview
7
7
years of professional experience
Work History
Sales Representative
United Laboratories, Inc.
07.2024 - 01.2025
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Stayed current on company offerings and industry trends.
- Consulted with businesses to supply accurate product and service information.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Negotiated prices, terms of sales and service agreements.
Customer Service Specialist
Family Tree Nursery
03.2018 - 12.2022
- Assisted customers with product selection, enhancing customer satisfaction
- Coordinated delivery schedules, ensuring timely and accurate service
- Conducted on-site installations, demonstrating attention to detail and customer-centric approach
- Maintained clean and organized workspaces, supporting overall operational efficiency
- Transported inventory between locations, managing logistics and inventory control
Member Services Associate
Chiefs Fit
06.2021 - 10.2021
- Provided front-desk support, greeting members and guests to create a welcoming environment
- Handled phone inquiries, directing calls and providing information to enhance member experience
- Maintained cleanliness and organization, ensuring a pleasant facility for members
- Scheduled training services, optimizing member engagement and satisfaction
Customer Relations Specialist
Zone 6 Fitness
09.2018 - 03.2019
- Delivered exceptional customer service, leveraging product knowledge to enhance member experiences
- Managed product replacement and inventory, ensuring availability and quality
- Prepared customized protein smoothies, catering to individual preferences
- Maintained facility cleanliness and organization, supporting a positive member environment
- Assisted members with inquiries, providing information and directing them to appropriate resources
Education
Bachelor of Business Administration - Entrepreneurship
University of Missouri
Kansas City, MOSkills
- Sales techniques and negotiation
- Market research and analysis
- Business strategy and planning
- Excellent communication and people skills
- Digital marketing and e-commerce
Hobbies and Interests
- Former junior hockey player
- Jiu-jitsu practitioner
- Avid reader of philosophy, history, and health literature
Timeline
Sales Representative
United Laboratories, Inc.
07.2024 - 01.2025
Member Services Associate
Chiefs Fit
06.2021 - 10.2021
Customer Relations Specialist
Zone 6 Fitness
09.2018 - 03.2019
Customer Service Specialist
Family Tree Nursery
03.2018 - 12.2022
Bachelor of Business Administration - Entrepreneurship
University of Missouri
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