Summary
Overview
Work History
Education
Skills
Timeline
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Luca Candelaria

Stratford,CT

Summary

10+ years experienced multilingual sales leader, trainer and professional focused on driving results, leading with empathy and building a winning culture. Luca has a natural ability to collaborate ideas and strategize for strong revenue generation and profitability. Passionate about a competitive, results driven and rewarding culture. Luca has a strong track record of seamlessly implementing efficient strategy and delivering measurable results across multiple states and geographies. He is able to execute and gain buy in and support for growth in any category by connecting with his customers and teams personally and professionally. Luca has extensive experience in sales related strategic planning and excellent tech knowledge for the products and services at many industry levels. He understands that people are his greatest asset and takes pride in creating and inspiring future leaders. Luca has earned a reputation of execution, sense of urgency and strong collaboration with cross functional teams.

Overview

11
11
years of professional experience

Work History

Director of Sales

Verizon
08.2021 - Current
  • Achieved regional sales targets through effective territory management and relationship building with key clients.
  • Developing staff and leading sales and experience efforts to delivering outstanding results
  • Fostering leadership qualities in my direct reports to motivate and coach my teams to achieve high performance results
  • Monitoring financial, budgeting, and sales reporting for retail stores in my territory, and driving high-margin revenue across all branded distributions
  • Identifying and facilitating new store openings, relocations and refreshes
  • Developing local community relationships
  • Resolving employee and customer escalations in a timely manner
  • Ensure others understand the"why" behind change and strategies being set for the organization
  • Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team
  • Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team
  • Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly
  • Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity

District Manager of Sales and Operations

TCC Verizon
06.2015 - 06.2021
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district
  • Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible

Sales Associate

Sprint
01.2014 - 06.2015
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

Munster High School
Munster, IN

Business Administration

Ivy Tech Community College of Indiana
East Chicago, IN

Skills

  • Territory management
  • Sales coaching
  • Presidents Club Attendee 2019
  • Fluent in Portuguese
  • Fluent in Spanish
  • National Sales Contest Winner 2016
  • National Sales Contest Winner 2017
  • Sales presentations
  • Sales pipeline management
  • Sales training
  • Client relationship management
  • Profitability optimization

Timeline

Director of Sales

Verizon
08.2021 - Current

District Manager of Sales and Operations

TCC Verizon
06.2015 - 06.2021

Sales Associate

Sprint
01.2014 - 06.2015

Munster High School

Business Administration

Ivy Tech Community College of Indiana

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Luca Candelaria