Luca Epifani

• Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
• Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
• Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
• Improved customer satisfaction by promptly locating items and providing product information.
• Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
• Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
• Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
• Supported merchandising initiatives through meticulous arrangement of products according to planograms.
• Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
• Facilitated smoother store openings by ensuring all necessary products were stocked before the beginning of each shift.
• Assisted customers with special requests, enhancing their shopping experience at the store.
• Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
• Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
• Supervised and trained new staff in performing census.
• Noted unsafe components inside packages and discussed concerns with supervisors.
• Picked and packed order items.
• Greeted store customers and discussed needs.
• Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
• Moved merchandise using forklifts, pallet jacks and hand trucks.
• Labeled products, rotated stock and fronted merchandise for appealing display.
• Maintained tidy and clean work areas to promote optimal productivity and safety standards.
• Moved cardboard, plastic ties and other debris from unboxing to trash.
• Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
• Interacted with guests in friendly and knowledgeable way.
• Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
• Kept work areas neat, clean and free from debris.
• Stocked designated items on shelves, end caps and displays.
• Stocked shelves, racks and cases with new or transferred merchandise.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Greeted customers and directed to requested products.
• Answered customer questions and provided detailed product information.
• Maintained effective team member communication.
• Aided in training new team members on best practices for stocking procedures and inventory management systems.

• Assisted with successful, time-sensitive renovations of various structures.
• Assessed job sites for needed renovations, creating floor plans and scopes of work
• Compiled needed supply list
• Delivered construction supplies
• Loaded, unloaded, and moved material to and from storage and production areas.
• Worked with contractors and other tradespeople to meet project specifications and deadlines.
• Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Assisted with basic carpentry work such as installing wooden floors and crown molding.
• Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
• Observed safety regulations on job sites to minimize accidents.
• Worked independently in fast-paced environment while meeting productivity and quality expectations.
• Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
• Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
• Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.

• Proved successful working within tight deadlines in a fast-paced environment. 10 trucks loaded and unloaded per shift
• Used hand-held scanners and physical logs to accurately track item movements.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Assembled pallets and crates for secure transportation of materials.
• Followed safety regulations to maintain safe work environment.
• Removed jams and unblocked conveyor system to maintain flow of goods.
• Assembled, sealed, and loaded packages into correct trucks.
• Followed verbal and written instructions to properly move and ship products.

Built relationships with customers to encourage repeat business.

• Greeted customers entering the Café and responded promptly to customer needs, taking their orders, preparing the food, and collecting payment.
• Handled cash with high accuracy and took care to check bills for fraud.
• Used POS system to enter orders, process payments and issue receipts.
• Operated cash register to record transactions accurately and efficiently.
• Worked independently to solve problems and handle customer concerns.
• Worked flexible schedule and extra shifts to meet business needs.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.