
Experienced manager with over 15 years in the gaming and entertainment industry, including managing a family business and working internationally. Skilled in customer relations, technical maintenance and operational management. Fluent in Italian and Spanish, with a strong background in accounting and client relations.
With no English when I arrived, I already got a Promotion where I'm working, I want to grow fast.
Promotion from Cashier to Specialty Banker.
Internal casino accounting operations
Main Vault management (issuing cash funds to standard cashiers, managing cash distribution to various departments, reconciling cashier shift accounts, etc.)
Chip Bank management
(receiving chips from cashiers and dealers, handling dealer tips, recording transactions, etc.)
Marker Bank management (entering data on funds lent by the casino to customers, verifying credit lines, processing customer repayments and deposits—including check deposits—in coordination with the Shift Manager, etc.)
Kiosk Banker (managing kiosk/ATM cash; filling, emptying, and reconciling kiosk/ATM activity; and troubleshooting minor malfunctions)
Cashier; excellent math skills and transaction speed; experienced in handling large sums of money and managing customer interactions during transactions; excellent rapport with supervisors; always ready to assist when needed; no cash discrepancies; consistently punctual and professional; clean disciplinary record.
Management of own betting agency, payment of winnings, excellent relationships with customers, cash management and banking operations.
Slot room manager, taking care of accounting, high cash fund and supplies, customer management, worker shift supervisor, banking operations on behalf of the company, equipment maintenance and point of sale operations.
Responsible for managing family business, interactions with suppliers, payment deadlines, equipment maintenance, bank deposit operations and customer management.
Floor assistant taking care of load and unload trucks and preparing orders for scheduled deliveries. Van driver and delivery coordinator, preparing the route and times for the courier.
Managing and maintaining slot machines, managing money. Transporting and installing machines at points of sale/customers, always trying to satisfy the customer.
Recently moved from Italy in August 2024, I have started working in September 2024 at the Seminole Casino Coconut Creek, and I'm still working there, I arrived with no Englishnow I'm not fluent yet, but it will be
Proficient in Microsoft
Inventory tracking
Quickly Learning
Language:
Italian (Native)
Spanish (Fluent)
English (Basic, still learning and I improved it) during my first year in this country, every day is better, and it will continue)
Always punctual, never missing a day; I take my commitment seriously and strive for perfection in everything I do—even if it means starting over, I always find a way to improve the service