LUCA SNOWDEN
Summary
Results-focused Industrial Engineering professional specializing in building and leading high-performance teams. High-achieving leader and business developer. Dedicated to keeping companies in forefront of manufacturing excellence. Knowledgeable Industrial Engineer skilled in process improvements, equipment design and waste reduction. Strategic planner and analytical problem solver. History of improving production and maximizing efficiency.
Overview
1
1
year of professional experience
Work History
Cashier/Dog Pet Sitter
Unleashed
12.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Table Busser
Champys World Famous Fried Chicken
04.2023 - 02.2024
- Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
- Enhanced dining experience with prompt removal of used dishes and ensuring a clean table environment.
- Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
- Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
- Promoted teamwork among restaurant staff through effective communication and collaboration on tasks.
- Provided excellent customer service, addressing guest concerns promptly and professionally.
- Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
- Maintained knowledge of menu items and daily specials, assisting guests with questions or recommendations as needed.
- Demonstrated attention to detail when setting tables according to specific guidelines or special event requirements.
- Exceeded customer expectations with attentive service that anticipated their needs before they even had to ask.
- Greeted guests with friendly responses to promote satisfaction and restaurant loyalty.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
- Displayed adaptability and flexibility when handling unexpected situations or requests, maintaining a positive attitude throughout.
- Removed debris and trash from dining area to keep rooms clean and fresh for guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Reset and cleaned tables quickly to prepare for new customers.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
High School Diploma -
Daphne High School
Daphne, AL 05.2025
Skills
- Calibration understanding
- Mathematical Calculations
- Drafting proficiency
- Technical Planning
- Layout Development
- Safety considerations
- Equipment Selection
- Quality Assurance
- Interpersonal strengths
- Data Collection
- Manufacturing Processes
- Product Development
- Verbal and written communication
- Operations research
Hobbies
I am a middle child in a large family and am used to working as part of a team to accomplish the end goal or main objective, I can take constructive criticism well and have a thirst for learning new techniques and experiencing new ways of doing things. Learning from those wiser than you is something I have learned in my family.
I love to play football and have spent many years in school enjoying the sport. I love to watch the games and out of season you can find me at the beach or travelling to wherever there is sunshine!
Timeline
Cashier/Dog Pet Sitter
Unleashed
12.2023 - Current
Table Busser
Champys World Famous Fried Chicken
04.2023 - 02.2024
High School Diploma -
Daphne High School
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