Luca Trandafir

SUBWAY®Restaurants

Auckland

03.2024 - 12.2024

Prepared sandwiches and salads, using a quality assortment of meats, veggies, and other ingredients, tailored to customer requests and specifications.
Chopped ingredients and prepped food items ahead of rush periods.
Communicated with the customer to provide menu offering details.
Explained to customer food preparation methods and ingredients, assisting with decision-making to enable those with food allergies and gluten concerns to make educated decisions.
Provided excellent customer service by addressing inquiries promptly and professionally.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Cleaned tables, chairs, counters, floors, trays, dishes, silverware after each shift, keeping every area clean and organized to comply with food health and safety requirements.
Restocked condiments and other supplies at the front counter areas.
Worked successfully with a diverse group of co-workers communicating effectively regarding customer needs and concerns, in order to accomplish goals and address any potential issues related to our products and services.
Assisted team members during peak hours when necessary.
Completed closing and shift change tasks by following company guidelines.
Recognized by management for providing exceptional customer service.