Lucan Hyde
Lakeland,FL
Summary
Accomplished Store Manager with a proven track record at Dollar General, enhancing customer satisfaction through expert training in customer service and product knowledge. Skilled in problem-solving and team leadership, I excel in store operations and employee mentoring. Achieved significant improvements in customer relations and store efficiency by leveraging multitasking and organizational abilities.
Overview
7
7
years of professional experience
Work History
Store Manager
Family Dollar
11.2021 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Dollar General
11.2018 - 11.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Store Manager
Circle K
06.2019 - 11.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Store Manager
Cumberland Farms
01.2018 - 06.2019
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
College Prep -
Stratford Public School
Stratford, NH06.2002
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Team leadership
Timeline
Store Manager
Family Dollar
11.2021 - Current
Store Manager
Circle K
06.2019 - 11.2019
Store Manager
Dollar General
11.2018 - 11.2021
Store Manager
Cumberland Farms
01.2018 - 06.2019
College Prep -
Stratford Public School
Similar Profiles
Ronin AndersonRonin Anderson
General Maintenance Technician at Family Dollar/dollar TreeGeneral Maintenance Technician at Family Dollar/dollar Tree
Darlene CadoreDarlene Cadore
Regional Human Resources Manager at Dollar Tree-Family DollarRegional Human Resources Manager at Dollar Tree-Family Dollar
Tyvarion ToliverTyvarion Toliver
Assistant Store Manager at Family DollarAssistant Store Manager at Family Dollar
Alexis JenkinsAlexis Jenkins
Assistant Manager at Family Dollar/ Dollar TreeAssistant Manager at Family Dollar/ Dollar Tree
Cherie Ann RojekCherie Ann Rojek
Assistant Manager at KFCAssistant Manager at KFC