Lucas Beas
Santa Maria,CA
Summary
Results-driven leader with strong experience in team management, customer service, and operational efficiency. Skilled in motivating diverse teams, driving store performance, and maintaining high standards of safety and compliance. Seeking to leverage leadership and operations background to deliver exceptional results.
Overview
7
7
years of professional experience
Work History
Food Safety Auditor
EcoSure
07.2024 - Current
- Conduct comprehensive audits of food safety, cleanliness, and brand standards across 100+ client locations.
- Provide coaching and actionable feedback to management teams to improve operations, customer experience, and food safety standards.
- Conduct detailed safety inspections of work environments, ensuring compliance with OSHA and internal safety standards.
General Manager
Chipotle
08.2019 - 07.2024
- Led daily operations and a team of 50 employees, driving consistent guest satisfaction, sales growth, and cost control.
- Managed daily operations, budgets, inventory, and schedules, consistently achieving performance targets.
- Recruited, trained, and developed staff, building a high-performance culture with improved retention and internal promotions.
Online Support Technician
Activision
07.2018 - 08.2019
- Provided online support for users participating in competitive gaming tournaments, assisting with account setup, match disputes, and platform navigation.
- Gained hands-on experience with support tools, ticketing systems, and basic technical troubleshooting on online chats.
Education
Computer Science -
Allan Hancock College
Santa Maria, CA06.2021
Skills
- Experience with Salesforce
- Experience with Microsoft applications
- Food safety management
- Team development
- Client support
- Operational management expertise
- Effective time management
- Collaborative communication
Timeline
Food Safety Auditor
EcoSure
07.2024 - Current
General Manager
Chipotle
08.2019 - 07.2024
Online Support Technician
Activision
07.2018 - 08.2019
Computer Science -
Allan Hancock College