Lucas Blado
Houston,TX
Summary
Driven and compassionate professional with experience at NorthPark Animal Hospital and Houston Zoo, adept in complex problem-solving and demonstrating a strong work ethic. Excelled in high-pressure environments, significantly enhancing customer and animal care satisfaction. Skilled in communication and physical stamina, effectively adapting to varied work demands and fostering teamwork. Highly efficient. Student, well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. Proven history of punctuality and consistently great work. Committed to providing best-in-class support and working quickly without sacrificing quality. Dependable worker knowledgeable about machinery and capable of performing routine maintenance and repairs.
Overview
2
2
years of professional experience
Work History
Seasonal Worker- Zoo Keeper
Houston Zoo
04.2024 - 08.2024
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Worked closely with supervisors to quickly address any concerns or challenges that arose during busy seasonal periods.
- Communicated with coworkers and management to report challenges.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
Veterinary Technician Assistant
NorthPark Animal Hospital
08.2022 - 08.2023
- Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Facilitated efficient appointment scheduling by handling phone calls, emails, and walk-in inquiries from clients.
- Collaborated with the veterinary team in emergency situations, providing critical support to stabilize patients quickly and effectively.
- Supported veterinary team with timely documentation of patient records, enabling accurate tracking of treatment plans and progress.
- Administered medications to animals in treatment and documented changes in condition.
- Promoted animal welfare through educating pet owners on proper nutrition, exercise, and grooming habits.
- Enhanced clinic efficiency by maintaining clean and organized work areas, preparing instruments, and sterilizing equipment.
- Managed inventory of medical supplies, ensuring adequate stock levels for uninterrupted patient care services.
- Aided in dental cleanings for patients as part of preventative healthcare measures, promoting long-term oral health for pets under our care.
- Maintained strict adherence to safety protocols when handling animals to minimize risk of injury or illness transmission between staff members or other patients.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Contributed to successful surgeries by providing pre-and post-operative care for patients, ensuring a smooth recovery process.
- Walked pets outside throughout each shift to prevent accidents in group play areas and on bedding.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Supported the veterinarian during euthanasia procedures by comforting clients throughout the difficult process while demonstrating empathy toward their emotional needs.
- Increased client satisfaction by promptly addressing concerns and answering questions regarding their pets'' health and wellbeing.
Education
Bachelor of Science - Biology
University of St. Thomas
Houston, TX05.2027
High School Diploma -
Kingwood High School
Kingwood05.2023
Skills
- Quick Learner
- Strong Work Ethic
- Task Prioritization
- Heavy Lifting
- Communication
- Dependable
- Complex Problem-Solving
- Physical Stamina
- Caring
- Flexible
Swimming for a college team
I am a captain on a swim team for the 2024-2025 season
Timeline
Seasonal Worker- Zoo Keeper
Houston Zoo
04.2024 - 08.2024
Veterinary Technician Assistant
NorthPark Animal Hospital
08.2022 - 08.2023
Bachelor of Science - Biology
University of St. Thomas
High School Diploma -
Kingwood High School
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