Summary
Overview
Work History
Education
Skills
Timeline
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Lucas Braunsdorf

Lacona,New York

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills, ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

6
6
years of professional experience

Work History

Store Associate/Food Service Worker

Fastrac Markets
08.2021 - 04.2023
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Assisted with inventory management, ensuring accurate counts and proper storage of products.
  • Developed strong rapport with customers and created positive impression of business.
  • Facilitated smooth checkout experiences for customers by quickly scanning items, bagging purchases, and processing payments appropriately.
  • Used in-store system to locate inventory and place special orders for customers.
  • Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
  • Handled cash register operations accurately, balancing drawers at the end of each shift.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Contributed to loss prevention efforts by monitoring store activity closely during shifts.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Managed efficient cash register operations.
  • Helped maintain optimal stock levels through consistent communication with management about inventory needs and discrepancies leading to fewer out-of-stock situations.
  • Worked with loss prevention in monitoring shopper behavior.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Efficiently managed large volume orders and assisted customers with specific requests ensuring timely delivery and increased satisfaction levels.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
  • Logged reports, expenses, receipts, and sales in company database.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Enhanced overall store appearance through diligent maintenance of fixtures, lighting systems and floor spaces leading to a more inviting atmosphere for customers.
  • Wrapped, boxed and weighed bakery department products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed strong communication and organizational skills through working on group projects.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
  • Assisted in inventory management, ordering supplies, and minimizing food spoilage.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Processed customer payments and balanced cash drawers.
  • Achieved consistent compliance with health department regulations through diligent adherence to policies and procedures.
  • Monitored food quality and freshness throughout day.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and organized kitchen, dining and service areas.
  • Set up and broke down food service lines quickly to maintain service flow.
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Grocery Manager

Pecks Market
05.2017 - 03.2021
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
  • Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
  • Maximized sales performance with effective inventory management and stock rotation practices.
  • Collaborated with store management to optimize overall store performance.
  • Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Managed grocery department operations, ensuring a clean and organized store environment.
  • Reviewed inventory levels and placed orders for products and merchandise for restocking purposes.
  • Improved customer satisfaction by implementing efficient product merchandising strategies.
  • Implemented loss prevention measures throughout the department by conducting routine audits of inventory counts along with reviewing surveillance footage as needed.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Performed key tasks to promote inviting grocery store appearance.
  • Led a team of employees, providing ongoing training and development for optimal performance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Stissing Mountain High School
Pine Plains, NY
06.2020

Skills

  • Cash Drawer Management
  • Dispute Mediation
  • Goal-Driven
  • Loss Prevention
  • Product display
  • Order Management
  • POS Systems
  • Returns and Exchanges Handling
  • Inventory Management
  • Inventory Control
  • Store Opening and Closing
  • Basic math skills application
  • Creative Thinking
  • Safety and Cleanliness Standards
  • Adherence to store policies
  • Ability to Lift 40 pounds
  • Reliable and Responsible
  • Store Cleanliness Maintenance
  • Adaptable and Flexible
  • Merchandise Receiving and Handling
  • Attention to Detail
  • Product Merchandising
  • Merchandise Recommendations
  • Sales floor organization
  • Inventory and Stocking
  • Physical Stamina Maintenance

Timeline

Store Associate/Food Service Worker

Fastrac Markets
08.2021 - 04.2023

Grocery Manager

Pecks Market
05.2017 - 03.2021

High School Diploma -

Stissing Mountain High School
Lucas Braunsdorf